Business Process Consultant - Revenue Cycle
About The Position
The Business Process Consultant is a core member of McKesson’s Revenue Cycle Leadership team. The role partners with Practice, Network Support, and Revenue Cycle stakeholders to optimize and standardize network-wide Revenue Cycle business processes. The consultant supports change initiatives, projects, system transitions, training, and process improvement, working with practice locations and corporate teams across the United States. The position may offer a hybrid work arrangement. Candidates located in the DFW area may be expected to work onsite at the Las Colinas office at least two days per week, with remaining days remote. Specific in-office days may depend on team needs and business priorities.
Requirements
- A degree or equivalent and typically 4 or more years of relevant experience.
- Experience leading projects and collaborating with stakeholders.
- Subject matter expertise in Revenue Cycle Operations, including patient-facing and non-patient-facing operations.
- Experience acting as an agent of change and transformation.
- Experience coaching others in process improvement frameworks.
- Excellent communication, presentation, and organizational skills.
- Proficiency in Microsoft Office Suite.
- Process improvement and workflow development experience.
- Ability to identify data sources, gather data, and analyze data relevant to process change initiatives.
- Ability to partner with optimization and quality improvement teams.
- Ability to work independently.
- A consulting and project management mindset.
Nice To Haves
- Experience working with Athena IDX (Centricity Business) and Centricity Practice (G4).
- Experience working with iKnowMed (G2).
- Six Sigma certification.
- Project management experience.
Responsibilities
- Partner with Practice Operations and Revenue Cycle leadership, project champions, and process owners to support change management, operationalize projects, and deliver sustainable, repeatable, and quantifiable results.
- Facilitate complex meetings, presentations, and trainings for varied audiences across management levels.
- Visit practice locations across the United States to collaborate on and resolve complex workflow challenges.
- Collaborate with corporate teams on new technologies, payment model initiatives, and practice management system advancements.
- Support system training initiatives and participate in curriculum development.
- Support practice management system transitions and upgrades before, during, and after implementation, encouraging adoption, transformation, and stabilization using a Six Sigma approach.
- Serve as a Revenue Cycle network resource for new business integrations.
- Develop and publish workflow documentation, including reference guides, job aids, and standard operating procedures.
- Serve as a trusted advisor to Practice Operations and Revenue Cycle leaders.
- Monitor and communicate process improvement project and initiative results to management and Executive Leadership Teams.
Benefits
- Competitive compensation package.
- Annual bonus or long-term incentive opportunities may be offered.
- Benefits are referenced, but specific benefits are not listed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
