Business Process Consultant - Revenue Cycle
About The Position
The Business Process Consultant is a core member of McKesson’s Revenue Cycle Leadership team. The role partners with Practice, Network Support, and Revenue Cycle stakeholders—including regional and central business office teams—to optimize and standardize network-wide Revenue Cycle business processes. The consultant supports change initiatives, project delivery, practice management system transitions and upgrades, system training, and new business integrations. The role also develops workflow documentation, advises Practice Operations and Revenue Cycle leaders, and monitors and communicates process improvement results to management and executive leadership. The position may be hybrid. Candidates located in the Dallas–Fort Worth area may be expected to work at the Las Colinas office at least two days per week, with other days remote; in-office days may depend on team needs and business priorities.
Requirements
- Degree or equivalent; typically requires at least 4 years of relevant experience.
- Experience leading projects and collaborating with stakeholders.
- Subject matter expertise in Revenue Cycle Operations, including patient-facing and non-patient-facing operations.
- DX experience as an agent of change and transformation.
- Experience coaching others in process improvement frameworks.
- Excellent communication, presentation, and organizational skills.
- Proficiency in Microsoft Office Suite.
- Experience in process improvement and workflow development.
- Ability to identify data sources, gather data, and analyze data relevant to process change initiatives.
- Ability to partner on optimization and quality improvement.
- Ability to work independently.
- Consulting and project management mindset.
Nice To Haves
- Experience with Athena IDX (Centricity Business) and Centricity Practice (G4).
- Experience with iKnowMed (G2).
- Six Sigma certification.
- Project management experience.
Responsibilities
- Partner with Practice Operations and Revenue Cycle leadership, project champions, and process owners to support change management initiatives, operationalize projects, and deliver sustainable, repeatable, and measurable results.
- Facilitate complex meetings, presentations, and training sessions for varied audiences and management levels.
- Visit practice locations across the United States to collaborate on and resolve complex workflow challenges.
- Collaborate with corporate teams on new technologies, payment model initiatives, and practice management system advancements.
- Support system training initiatives and participate in curriculum development.
- Support practice management system transitions and upgrades before, during, and after implementation, encouraging adoption, transformation, and stabilization using a Six Sigma approach.
- Serve as a Revenue Cycle network resource for new business integrations.
- Develop and publish workflow documentation, including reference guides, job aids, and standard operating procedures.
- Advise Practice Operations and Revenue Cycle leaders.
- Monitor and communicate process improvement project and initiative results to management and Executive Leadership Teams.
Benefits
- Competitive compensation package, potentially including an annual bonus or long-term incentive opportunities.
- Benefits are referenced, but specific benefit offerings are not detailed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
