Business Process Analyst, Technology Services
About The Position
The Business Process Analyst performs complex analysis, design, configuration, testing, debugging, and general technical support of our Workday ERP system. This person will design, configure, test, deploy, and document critical and complex businesses processes. The Business Process Analyst will be a key member of our Technology Services team working in the areas of Human Resources, Finance, Academic Affairs, and Student Affairs. The Business Process Analyst must have excellent communication skills to work with stakeholders on their business requirements, be able to turn those requirements into design and configuration plans, test, implement, and then provide ongoing support. The successful candidate must work independently and within a team setting. Appropriate training will be provided.
Requirements
- Bachelor’s Degree
- Basic Technology experience (e.g. Office 365, Excel, Word, Outlook)
- Demonstrated experience maintaining accurate records and managing multiple tasks with attention to detail.
- Experience supporting or improving HRIS, applicant tracking systems, or other enterprise software systems.
Nice To Haves
- Experience with enterprise resource planning systems such as Workday
- Knowledge of reporting tools, such as BIRT, Crystal Reports, or SSRS
- Experience with University Business Functions and Processes
Responsibilities
- Identify, analyze, and document business process requirements
- Facilitate design sessions with stakeholders to define solutions
- List and track project status and timeline, establish project scope and timeline estimates of various complex projects
- Organize testing with end users and perform testing on system changes
- Assist with maintaining business processes in Workday while ensuring data integrity
- Provide support and troubleshooting on Workday integrations, reports, and business processes
- Assist with analyzing, coordinating and testing functionality of bi-annual Workday releases
- Keep up to date on new and upcoming Workday functionality through releases and Workday Community resources
Benefits
- Competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
