Business Process Analyst

Lifesteps Inc•Butler Township, PA

4d•Onsite

About The Position

Lifesteps is hiring a Full-Time, Business Process Analyst in the Butler area. Lifesteps is a non-profit, human services organization which has been serving Western Pennsylvania for over 100 years by “helping individuals and families with life's changing needs”. The Agency provides programs and services to help those with special needs live to their fullest potential. If you have a strong desire to help others and serve the community, this is the right opportunity for you. Position Summary: The Process Analyst reviews significant amounts of information and analyzes processes to assist departments in achieving Organizational objectives and increasing efficiencies. The Process Analyst possesses an in-depth understanding of system functionality, analyzes complex business process and/or work flows (manual and system assisted), identifies opportunities for improvement, assists with designing new processes, tests processes, troubleshoots errors, solves data rejection issues, documents processes, writes reports, analyzes data and provides guidance to staff. This full-time position works a Monday through Friday schedule of 8:00 am to 4:30 pm. No evenings, No weekends, No holidays.

Requirements

High School Diploma and 5 years of experience analyzing business processes
Demonstrated ability to provide quality control through system testing and reporting
Proficient with Microsoft Office Suite and advanced Excel skills
Demonstrated ability to effectively communicate (verbally and written) with stakeholders
Ability to create written processes for end-users
Current driver’s license and the ability to travel for business utilizing personal vehicle

Nice To Haves

Associates Degree in Business Administration, Management, Information Technology or related field and three 2 years of experience analyzing business processes
Bachelor’s Degree in Business Administration, Management, Information Technology or related field and 1 year of experience analyzing business processes
Prior experience using a client services database system such as Unicentric, SETWorks, and/or ADP

Responsibilities

Reviews significant amounts of information and analyzes processes to assist departments in achieving Organizational objectives and increasing efficiencies.
Possesses an in-depth understanding of system functionality.
Analyzes complex business process and/or work flows (manual and system assisted).
Identifies opportunities for improvement.
Assists with designing new processes.
Tests processes.
Troubleshoots errors.
Solves data rejection issues.
Documents processes.
Writes reports.
Analyzes data.
Provides guidance to staff.