Business Process Analyst - IT Supply Chain

Colgate•Piscataway, NJ
•Hybrid

About The Position

This position is based in Piscataway, New Jersey and reports to the IT Global Applications Organization (GA). It supports Supply Chain teams responsible for external manufacturing of products for Colgate and Hill’s Pet Nutrition across North America and Latin America. The Business Process Analyst helps implement digital Supply Chain solutions to create a fully integrated, collaborative environment. The role applies supply chain management knowledge to design and execute IT solutions that meet strategic business goals while engaging global, divisional, and regional leadership.

Requirements

  • Bachelor’s degree required, preferably in Computer Science, Information Technology, Engineering, or a related field.
  • 3+ years of experience in an IT role configuring and implementing SAP MM (Materials Management) for consumer goods, pharmaceutical, or related manufacturing industries.

Nice To Haves

  • Technical expertise in SAP PP (Production Planning), QM (Quality Management), or SAP WM/EWM.
  • Experience implementing SaaS Supply Chain collaboration or EDI/XML/JSON solutions to integrate external manufacturers (e.g., SAP Ariba, Nulogy SCC).
  • Proficiency in ABAP programming.
  • Experience across all stages of full lifecycle project implementation, including Requirement Gathering, Blueprint Mapping, Customization, Realization, Go-Live, and Post Go-Live support.
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts in business terms.

Responsibilities

  • Analyze, research, and resolve complex requests and procedural challenges submitted by the external manufacturing Supply Chain organization.
  • Apply domain expertise and technical knowledge to deliver optimized IT solutions for business processes across North America, Hill’s Pet Nutrition, and Latin America.
  • Manage and execute the design, testing, and configuration of SAP systems in alignment with global standards, project scope, and business requirements.
  • Partner with IT peers, business stakeholders, vendors, and external resources to deliver key Supply Chain initiatives.
  • Communicate project milestones, technical solutions, and operational updates clearly to cross-functional business units and key leadership.

Benefits

  • Medical, dental, and vision coverage.
  • Basic life insurance.
  • Paid parental leave.
  • Disability coverage.
  • 401(k) retirement plan with company matching contributions, subject to eligibility requirements.
  • Minimum of 15 vacation/PTO days for salaried employees.
  • 13 paid holidays.
  • Paid sick leave adjusted based on role and location in accordance with local laws.
  • Salaried employees may be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
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