IT Business Analyst – Supply Chain

Allegion•Remote, Indiana, IN

1d•Remote

About The Position

The IT Business Analyst – Supply Chain analyzes, defines, and delivers technology solutions that support end-to-end supply chain operations and business goals. The role bridges operations and IT by translating business process requirements, championing supply chain data governance, and integrating Microsoft Dynamics 365 Finance & Operations (F&O) / AX 2012 with ancillary supply chain platforms. The analyst partners with global Supply Chain teams to standardize and optimize workflows across procurement, inventory, warehouse management, quality, compliance, and material planning. As a functional expert for Microsoft Dynamics 365 F&O / AX, the analyst authors Functional Design Documents (FDDs), configures core supply chain modules with a preference for out-of-the-box functionality, and collaborates with technical developers on custom extensions and integrations. The role also evaluates and integrates third-party systems, supports master data governance, and uses SQL and Power BI to investigate anomalies, validate data flows, and provide business insights. Across the project lifecycle, the analyst develops test scenarios, leads User Acceptance Testing, supports global cutover and post-go-live hypercare, and creates training materials to encourage sustained user adoption. The position is remote with occasional on-site visits as needed and requires approximately 10%–20% travel for site visits, project milestones, and go-live support. Candidates must be legally authorized to work in the United States; employment visa sponsorship is not intended.

Requirements

Bachelor’s degree in Supply Chain Management, Information Technology, Business, or a related field.
At least 3 years of experience as an IT Business Analyst supporting large manufacturing, distribution, or multinational supply chain operations.
At least 3 years of functional experience with Microsoft Dynamics 365 Finance & Operations or AX 2012.
Demonstrated functional expertise across several supply chain process areas, including procurement and sourcing; master data management; warehouse and inventory control; external and partner operations; planning and quality; compliance; or ancillary software and integrations.
Exceptional communication skills, including the ability to lead workshops, present to senior stakeholders, and collaborate with technical development teams.
Must be legally authorized to be employed in the United States; the company does not intend to provide employment visa sponsorship.

Nice To Haves

Experience participating in global, multi-region ERP implementations, rollouts, or major version upgrades.
Working knowledge of relational databases and basic-to-intermediate SQL skills for ad-hoc data analysis and validation.
Knowledge of BI tools such as Power BI for supply chain metrics and dashboard creation.
Familiarity with structured implementation methodologies.

Responsibilities

Collaborate with cross-functional leaders to define requirements, streamline processes, and design scalable future-state solutions aligned with global business strategies.
Serve as a functional expert for Microsoft Dynamics 365 F&O / AX and configure core supply chain modules, prioritizing out-of-the-box functionality.
Author Functional Design Documents (FDDs) and work with technical developers on custom extensions and integration points.
Evaluate and integrate third-party ancillary supply chain systems, such as demand planning tools and supplier portals.
Champion data governance for master data entities, including Item Master, BOMs, and Vendor Master.
Use SQL and Power BI to troubleshoot data anomalies, validate data flows, and provide actionable business insights.
Write end-to-end test scenarios and lead User Acceptance Testing (UAT).
Guide global cutover and post-go-live hypercare.
Develop comprehensive training materials to support user adoption.
Support and optimize workflows across procurement, inventory, warehouse management, quality, compliance, and material planning.
Travel approximately 10%–20% for site visits, project milestones, and go-live support.