Sr Business Process Analyst - Remote

UnitedHealth Group•Minnetonka, MN

8h•$72,800 - $130,000•Remote

About The Position

This position is responsible for providing test support for the UHC driven pharmacy initiatives. Assist in developing test plans, test cases, test execution, documenting test results, defect management, data set up etc. to support User Acceptance and End-to-End testing using applicable tools for medium to large projects. Individual in this function is also responsible for end-to-end business process activities - creating, controlling, and improving business processes. Leads process design and project implementation teams in process improvement activities. Identify process improvement opportunities and develop solutions using principles of process excellence and related tools. Your work may involve flexing into other supporting roles during Peak Season to assist other functional areas within Test Operations, typically occurring between November through January each year. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

3+ years business testing experience involving: User Acceptance and End-to-End testing
RxCLAIM experience - claims processing knowledge, including researching & troubleshooting issues/claim rejects
Data creation, collection, and analysis
Test planning, coordination of documentation of test scenarios with SMEs and test execution
Ensure test cases trace back to requirements (RTM)
Defect management and resolution
Conducting written and verbal communications, including follow up on action items and/or issues
Proficient using basic MS-Office tools, including Word, Excel, Outlook, Access, and PowerPoint
Proficient using project-specific tools such as MS Teams, Visio, and SharePoint
Proven solid communication skills (verbal and written), including experience communicating with business stakeholders, PM, IT teams
Proven ability to effectively organize and prioritize work schedule and tasks
Proven ability to work independently
Proven excellent interpersonal skills
Proven effective decision-making skills

Nice To Haves

Experience working with various functional teams such as Eligibility Ops, Cirrus, Finance, UDW, IHR, Accumulator Ops
Proven ability to analyze and query data from RXCLAIM AS400

Responsibilities

Positions in this function plan, conduct, manage, and report all aspects of assigned project work
Demonstrate a functional understanding of the end-to-end pharmacy operating model
Business test analyst leading the planning, configuration, and execution of User Acceptance Testing and End-to-End testing
Provide timely written and/or verbal communications to critical stakeholders and management regarding key deliverables
Create business requirements and process documentation as/when needed
Project management skills - able to function effectively in a multi-project environment with changing priorities
Aid in flex assignments and other duties as assigned by management