Business Process Analyst

QinetiQ US • Washington, DC

8d • $80,000 - $95,000

About The Position

We are seeking a Business Process Analyst to develop and deliver training that helps staff work effectively within a tasking and correspondence system at the National Guard Bureau (NGB). This role builds training materials, guides, and continuity documentation, and plays a hands-on role in preparing new and existing staff to execute their responsibilities.

Requirements

• Active Secret clearance
• Bachelor's degree
• 5+ years of experience developing training programs, instructional materials, SOPs, workflow documentation, user guides, and workforce development initiatives
• At least one of: Lean Six Sigma, ATD, CPTD, instructional design certification, adult learning certification, or an equivalent professional credential
• Experience in detailed requirements analysis, process documentation, and user acceptance testing
• Ability to analyze organizational information problems and recommend system/process controls
• Strong oral and written communication skills
• Ability to analyze complex technical/organizational systems and present findings clearly

Nice To Haves

• Degree in Business Administration/Management, Public Administration, Information Science, or Management
• Experience interfacing with senior military and civilian officials, including familiarity with protocol

Responsibilities

• Design, build, and maintain training curricula and materials for recurring staff training programs, including pre-training materials, registration guidance, and classroom resources
• Deliver instruction and technical editing expertise during recurring onboarding and annual training events for incoming and current staff
• Develop and deliver instructional content and oral presentations for executive-level writing and communication training
• Review training materials and presentation slides in advance of delivery to ensure accuracy, clarity, and proper formatting
• Support onboarding of new personnel, covering core task and process procedures relevant to their role
• Maintain rosters of workflow points of contact, updating them on a recurring and as-needed basis
• Develop and maintain continuity documentation, business rules, and reference materials so processes remain consistent through staff turnover
• Build and maintain post-training reference materials such as templates, charts, and briefing aids to reinforce training content
• Continuously update training and reference content to reflect current procedures, tools, and lessons learned

Benefits

• workplace flexibility
• commitment to the health and well-being of you and your family
• opportunities to work with a purpose

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level