Business Performance Analyst

Citadel Aviation•Dallas, TX

About The Position

The Business Performance Analyst is a core member of the Business Performance and Optimization team, translating financial and operational data into performance reporting, strategic analysis, and executive insight to support decision-making across sites and at board level. This high-visibility role sits at the intersection of data, operations, and strategy and serves as a trusted analytical partner to leadership. The analyst owns monthly management reporting for Lake Charles and Dallas, maintains site-level performance summaries and KPIs, supports quarterly board and executive reviews, and maintains the rolling forecast and scenario models. The role also develops business cases, investigates performance variances and operational gaps, produces executive and investor-ready materials, and partners with the VP of BPO and operational leaders on strategic analysis and performance improvement. The position works primarily in a professional office environment and involves frequent computer use, financial analysis, report preparation, and presentation development. It requires regular interaction with executive leadership, operational management, Finance, Accounting, and cross-functional teams, as well as handling sensitive financial and business information confidentially. Occasional extended hours may be required during budgeting, forecasting, month-end reviews, and strategic planning. The role is classified as light work, with frequent lifting up to 20 pounds and occasional climbing, stooping, kneeling, squatting, and reaching, as well as repetitive arm and hand movements and seated work with back support.

Requirements

  • Bachelor's degree in Finance, Accounting, Business Administration, Economics, Data Analytics, or a related field.
  • Four to seven years of progressive experience in financial analysis, business intelligence, management reporting, or strategy.
  • Strong written and verbal communication skills, including the ability to clearly present data and analysis to non-technical audiences.
  • Advanced proficiency in Microsoft Excel, including financial modeling, pivot tables, advanced formulas, and data analysis.
  • Demonstrated experience producing variance analysis, executive narratives, and management reporting packages.
  • Ability to work cross-functionally and build credibility with operational leaders.
  • Strong financial planning, forecasting, and analytical capabilities.
  • Advanced financial modeling and quantitative analysis skills.
  • Business acumen and the ability to translate financial information into operational insights.
  • Understanding of budgeting, forecasting, variance analysis, and KPI development.
  • Ability to communicate complex financial information to non-financial stakeholders.
  • Strong organizational and project management skills, attention to detail, and commitment to data accuracy.
  • Strong critical-thinking, problem-solving, written, verbal, and presentation skills.
  • Ability to influence decisions through objective financial analysis and business recommendations.
  • Self-motivation and ability to manage multiple priorities in a fast-paced environment.
  • Commitment to continuous improvement, operational excellence, and data-driven decision-making.

Nice To Haves

  • Experience in aviation, aerospace, manufacturing, MRO, or project-based industries.
  • Experience with Power BI, Tableau, SQL, or other business intelligence and analytics tools.
  • Knowledge of ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms.
  • MBA, CPA, CMA, or FP&A certification.
  • Experience supporting multi-site organizations and operational business partnering.
  • Prior exposure to multi-site or post-acquisition reporting environments.
  • Comfort working with AI-assisted analytics tools and willingness to leverage emerging technologies to improve reporting efficiency and insight generation.

Responsibilities

  • Own and produce the monthly management reporting package for Lake Charles and Dallas, including actuals versus plan, variance analysis, and executive narrative.
  • Develop and maintain site-level performance summaries connecting operational activity to financial outcomes.
  • Support quarterly QBR deck preparation for board and executive audiences.
  • Ensure reporting is timely, accurate, and structured to support decision-making.
  • Define, track, and report key performance indicators across both sites, including EBITDA, gross margin, labor utilization, DIFOT, and backlog.
  • Synthesize data from Corridor ERP and other operational platforms into decision-ready reporting.
  • Identify performance trends, flag anomalies, and proactively surface emerging risks or opportunities.
  • Maintain a single authoritative view of performance metrics for consistent reporting across audiences.
  • Maintain the monthly rolling performance forecast and develop scenario models to support strategic decisions.
  • Produce year-to-go and full-year views for leadership review with narrative context.
  • Build business cases and financial analyses supporting capital decisions, operational changes, and new initiatives.
  • Conduct performance diagnostics to identify root causes behind variances and operational gaps.
  • Prepare quarterly board-level financial and operational performance packages.
  • Develop investor-ready summaries and executive presentations aligned with Citadel brand standards.
  • Partner with the VP of BPO on ad hoc strategic analysis and special projects for senior leadership.
  • Serve as an embedded analytical resource for site and department leaders, helping them understand and act on performance data.
  • Partner with operations on job costing, labor efficiency, and work-order-level cost management.
  • Translate complex analytical outputs into plain language operational leaders can use to make decisions.
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