Business Partner, Human Resources

Commonpoint Queens • Forest Hills, NY

4d • Onsite

About The Position

Commonpoint is hiring a Human Resources Business Partner within its Human Resources Department, which supports agency operations across more than 80 sites and a workforce of nearly 3,000 staff. The role manages day-to-day HR operations, including employee relations, compliance, training, staff development, and HRIS administration, providing timely, accurate, and mission-aligned HR support.

The position supports recruitment and onboarding, employee relations and compliance, HRIS and workforce data management, training and staff development, multi-site HR support, and employee offboarding. It is primarily office-based, with regular travel to program sites across Queens, the Bronx, and Manhattan. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexible hours that may include occasional evenings or weekends as needed.

Requirements

• Three to five years of professional experience in a human resources role.
• Familiarity with HRIS systems; experience with Workday or ADP.
• Ability to handle confidential information with the highest level of discretion.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Commitment to diversity, equity, and inclusion in the workplace.
• Willingness to occasionally travel to offices in Queens, the Bronx, and Manhattan.
• Proficiency in Google Suite.
• Strong ability to build relationships and communicate effectively with staff at all levels.
• Ability to exercise sound judgment, escalate issues appropriately, and thrive in a fast-paced, high-volume environment.
• Strong analytical and problem-solving skills and a solutions-oriented mindset.
• Ability to work flexible hours, including occasional evenings or weekends as needed.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
• Experience working in a nonprofit, social services, or mission organization.
• Knowledge of federal, state, and New York City employment laws and regulations.
• Bilingual skills.

Responsibilities

• Assist with recruiting activities, including job postings, interview scheduling, and offer coordination.
• Manage the end-to-end onboarding process for new hires across multiple sites.
• Prepare and distribute new-hire paperwork, offer letters, and onboarding materials in compliance with agency and regulatory requirements.
• Monitor onboarding completion and follow up on outstanding documentation, background checks, and required training.
• Evaluate and improve onboarding workflows to enhance the new-hire experience and reduce time to productivity.
• Respond to general HR inquiries and provide guidance on HR policies and procedures.
• Support employee relations functions, including documentation, investigations, and resolution tracking.
• Assist with tracking and reporting HR metrics related to staffing, turnover, onboarding completion, and employee engagement.
• Maintain and update employee records in the HRIS in accordance with agency standards and applicable regulations.
• Run routine HRIS reports to support workforce planning and audit readiness.
• Assist with data integrity audits to ensure employee records are accurate and current.
• Coordinate training sessions, HR events, and staff development initiatives.
• Serve as an HR liaison for assigned program sites, build relationships with site managers, and provide on-site HR support as needed.
• Coordinate employee separations, including exit interviews, final paperwork, and system deactivations.

Benefits

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level