Business Operations

Figma•San Francisco, CA

1d•$140,000 - $296,000•Remote

About The Position

The Business Operations team is focused on solving some of Figma's most challenging business issues. We are a small team that works collaboratively across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives with a direct and quantifiable impact on our business. You will be asked to tackle a variety of unstructured problems, dissect them, synthesize a set of actionable insights and partner in the execution & implementation of the solution. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business.

Requirements

6+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields
Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans
Strong analytical expertise, and extensive experience building integrated models from scratch
Experience building relationships and communicating with stakeholders across all levels and functions
Track record of building processes from scratch & methodically resolving potential road-blocks

Nice To Haves

Experience at a high growth B2B SaaS company
Experience partnering with Product & GTM teams
Experience with SQL

Responsibilities

Identify, evaluate and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation
Partner with key stakeholders across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
Drive execution of approved recommendations, partnering with cross-functional teams to deliver measurable results
Develop executive-ready analyses, business cases, and recommendations by synthesizing quantitative data, customer insights, and market trends to influence strategic decision-making
Establish success metrics and monitor key business performance indicators, using data to evaluate initiative impact, identify opportunities for optimization, and inform future investment decisions