Business Operations, Strategy and Transformation Consultant

Deloitte•Arlington, VA
•$88,600 - $147,000•Onsite

About The Position

As a Consultant on Deloitte’s Enterprise Performance team, you will support senior defense staff offices with business operations and administrative workflows. The role includes managing official correspondence and action items, maintaining electronic records, coordinating task deadlines, supporting defense travel, and reviewing executive materials for quality and compliance. You will also support daily office operations, coordination meetings, and special administrative projects. The position is part of Deloitte’s Government & Public Services practice and Project Delivery Talent Model. Project Delivery professionals focus on delivering services to clients for a current project need, without additional expectations related to business development or promotion. Employment is tied to the role on a project, and the role offers a benefits package competitive for project delivery-focused professionals.

Requirements

  • Bachelor's degree.
  • At least 3 years of experience in task management, correspondence management, and administrative operations for senior defense staff.
  • At least 2 years of experience using CATMS to manage correspondence, track tasks, and route action items, and using SharePoint Online for document lifecycle and records management.
  • Active Secret clearance.
  • Ability to work on-site in Arlington, Virginia, five days per week.
  • Residence within commuting distance of the assigned office and ability to commute daily, if required, without overnight accommodations.
  • Legally authorized to work in the United States without employer sponsorship now or in the future.
  • Ability to work independently and collaboratively.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships.
  • Ability to lead projects or workstreams.
  • Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
  • Strong interpersonal skills and professional demeanor.
  • Ability to meet deadlines.
  • Ability to provide clear guidance to others.

Nice To Haves

  • Top Secret clearance.
  • Experience administering SharePoint Online sites, including permissions, lists, document architecture, and metadata tags.
  • Experience supporting defense governance processes, official correspondence guidelines, and executive workflows.
  • Experience using defense travel systems and applying defense travel policies and regulations.
  • Experience preparing or reviewing executive correspondence packages, formal memoranda, briefings, and documentation against established formatting and style guidelines.

Responsibilities

  • Manage official correspondence, executive taskings, and action items for senior defense staff offices using CATMS, ensuring accurate routing and timely completion.
  • Administer electronic records, file plans, and document libraries in SharePoint Online according to defense records-management policies.
  • Monitor CATMS task deadlines and workflows, coordinating with action officers and leadership to resolve issues and prevent delays.
  • Support defense travel requests, including travel authorizations, itineraries, and approvals.
  • Review executive communications, correspondence packages, formal memoranda, briefings, and other documentation for formatting, style, and quality standards.
  • Support daily office operations, coordination meetings, and special administrative projects.

Benefits

  • Benefits package competitive for project delivery-focused professionals.
  • Potential eligibility to participate in a discretionary annual incentive program.
  • Broad range of employee benefits.
  • Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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