Senior Business Operations and Strategy Consultant

Truist • Atlanta, GA

3d

About The Position

Partner with senior leaders across Technology, Data and Operations (TD&O) to support strategic reporting, performance insights, executive communications, and leadership review processes. Translate complex operational and business information into concise narratives, presentations, and recommendations that support informed decision-making. Coordinate cross-functional inputs, support governance and planning routines, and communicate priorities, progress, challenges, and strategic objectives across a broad stakeholder community. Lead and support key initiatives that enhance operational effectiveness, strengthen organizational alignment, and drive continuous improvement through technology and process innovation.

Requirements

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 7 years of relevant experience in business operations or related professional roles.
• Strong knowledge of business processes, technology applications, and operational management.
• Proficiency in standard office software, such as Microsoft Office.

Nice To Haves

• Master’s degree, MBA, or related advanced degree.
• Experience supporting executive leadership teams through business management, strategic planning, performance management, governance, or Chief of Staff-related functions.
• Ability to synthesize complex business, operational, technology, and data insights into concise executive communications, presentations, and recommendations.
• Experience developing executive scorecards, KPI reporting, performance reviews, or Board and leadership materials.
• Ability to build strong partnerships across functions and influence stakeholders without direct authority.
• Strong problem-solving, organizational, and communication skills, including the ability to manage multiple priorities and drive initiatives in a fast-paced environment.

Responsibilities

• Lead execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Identify, design, and implement process and technology improvements to enhance operational workflows within the area of responsibility.
• Collaborate with cross-functional teams to align business operations with technology strategies and organizational goals.
• Analyze and report on performance metrics to drive continuous operational improvements.
• Execute operational technology strategies and initiatives to support business objectives.
• Integrate innovative solutions to improve business outcomes and operational effectiveness.
• As applicable, guide key external partnerships and lead cost-optimization efforts that enhance financial performance and support organizational objectives.
• Ensure compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicate operational status, risks, and improvement plans to senior stakeholders and leadership.
• Provide coaching, guidance, and leadership to junior team members and support their professional development.
• Support strategic reporting, performance insights, executive communications, leadership reviews, governance, and planning routines in partnership with senior TD&O leaders.
• Coordinate cross-functional inputs and communicate priorities, progress, challenges, and strategic objectives across a broad stakeholder community.
• Support initiatives that improve operational effectiveness, organizational alignment, and continuous improvement through technology and process innovation.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Tax-preferred savings accounts
• 401(k) plan
• Vacation days
• Sick days
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior