Business Operations Specialist

Targeted Solutions LLC•Reading, PA

2d•Hybrid

About The Position

The Business Operations Specialist's responsibilities include reporting directly to the VP of Business Operations and supporting various operations tasks/activities. This person should also be well-versed in internal operations, have an accounting mindset, create and maintain spreadsheets for reporting, and be able to handle internal account inquiries/reconciliations.

Requirements

Excellent communication skills
Ability to juggle multiple tasks
Strong organizational skills
Strong critical thinking skills
Strong interpersonal skills
Detail oriented
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of Microsoft Word
Knowledge of Microsoft Excel
Knowledge of Mail Shark Site
Knowledge of internet software
Knowledge of miscellaneous programs as needed
Oral communication skills
Customer service skills
Written communication skills
Diplomacy skills
Time management skills
Telephone etiquette skills
Professionalism
Computer literacy skills
Proofreading skills
Keyboard skills

Nice To Haves

Accounting: 1 Year

Responsibilities

Provide support to VP of Business Operations in resolving operational issues as needed
Assist on business operations projects and solutions
Maintain and audit client accounts for accuracy in billing
Perform weekly, monthly and quarterly audits on operations tasks
Consult and collaborate with sales leaders and executives on sales tasks (territory rotation, client sync issues, call tracking, SOP’s)
Communicate with vendors and provide oversight as required on shipping initiatives
Enforce internal processes
Maintain logs and spreadsheets for various audits
Answer general questions and escalate requests to other departments (as warranted)
Perform additional functions as assigned by the VP of Business Operations

Benefits

Competitive salary
Medical, vision, and dental insurance plans for you and your family
Health coverage begins the first day of the first full month after your start date
401(k) plan with dollar for dollar employer match on a generous % of your contribution
13 days of paid time off (prorated on start date)
Additional PTO for each year employed (1-5 years: 8 hours) (6+ years: 4 hours)
Paid maternity leave - 8 weeks
Paid paternity leave - 2 weeks
Free catered lunch whenever we hit a weekly sales goal
Casual dress code
Relaxed atmosphere
Easy, encouraged access to upper management and ownership
Plenty of coffee stations
On-site cafeteria with fresh catered food brought in 2 times a week
Free money each week in your account for use in the cafeteria
Peaceful outdoor seating area to get away from it all
Option to work from home every Friday