Business Operations Specialist

Arizona State University•Phoenix, AZ

2d•$53,000 - $58,000

About The Position

Thunderbird School of Global Management is seeking a dynamic and detail-oriented professional to join the Business Office team. In this role, you will play a key part in supporting the school’s financial operations by performing a variety of technical and clerical accounting functions. This is a great opportunity for someone who is organized, eager to learn, and ready to contribute to a mission-driven, globally minded institution. The successful candidate will be self-motivated, be an effective leader, have excellent customer service and communication skills, enjoy working in teams, have an ability to coordinate multiple tasks autonomously and someone who can exercise sound judgment in decision-making. This position will work closely with school leadership, staff and faculty.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

Knowledge of accounting and budgeting practices and principles.
Experience with accounting software Workday and CRM software Salesforce.
Demonstrated knowledge of ASU Travel policies and procedures, specifically with Concur travel system.
Intermediate knowledge of Microsoft Office Suite applications: Word, Excel, and Outlook.
Skill in both verbal and written communication.
Ability to work effectively in an environment subject to tight deadlines and quickly changing priorities
Skill in preparing and presenting detailed financial reports clearly to diverse audiences across the organization.

Responsibilities

Travel & Expense Services Support faculty and staff with travel-related processes, including assisting with obtaining new travel cards.
Provide training and guidance on Concur, including expense report submission, required documentation, and timelines.
Educate and advise on allowable and unallowable expenses in alignment with university policy.
Review and process travel authorizations and expense reports to ensure accuracy and compliance.
Serve as a departmental subject matter expert on ASU travel policies and procedures.
Resolve travel-related issues and provide proactive support to ensure a smooth user experience.
Financial Operations, Invoicing, Payments & Reporting Review, process, and track invoices in alignment with contracts, funding sources, and university requirements.
Prepare and distribute monthly accounts receivable reports to faculty and staff, ensuring transparency and timely follow-up on outstanding balances.
Reconcile financial transactions and expense accounts; research and resolve discrepancies.
Prepare journal entries and fund transfers requiring interpretation and application of financial policies and guidelines.
Support vendor onboarding and supplier setup to ensure timely and accurate processing.
Process and coordinate consulting and speaker forms, in accordance with university guidelines.
Coordinate with internal and external partners to facilitate contract execution and payment processing.
Ensure accurate application of work tags and spend categories in alignment with reporting requirements and fund allowability to support compliance and reliable financial reporting.
Generate recurring and ad hoc financial reports to support operational and strategic decision-making.
Data Management & Operational Support Maintain accurate financial and operational data in systems such as Salesforce to support tracking and reporting.
Assist in maintaining chart of accounts and internal business documentation to ensure data integrity.
Collaborate with faculty, staff, and partners to resolve issues and improve processes.
Identify opportunities to streamline workflows and enhance operational efficiency.
Handle sensitive financial data with a high level of discretion and confidentiality.
Represents the college/department and serves on various department and university committees.
Interacts and maintains liaison with students, faculty, staff and outside/community agencies in facilitating program objectives.
Performs additional duties or projects, as assigned