Business Operations Specialist
Crusoe•San Francisco, CA
•$100,000 - $115,000•Onsite
About The Position
Crusoe is seeking a detail-oriented and analytical Business Operations Specialist to join our DIG team. In this role, you will be responsible for analyzing and supporting business processes, implementing new procedures, and contributing to the efficient day-to-day operations across all of DIG. You will work cross-functionally to identify opportunities for improvement and help drive operational excellence. This role is required to be in-office 5 days per week in our San Francisco, CA headquarters.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 1–3 years of experience in business operations, project management, or a related role.
- Strong analytical and problem-solving skills with the ability to interpret operational data.
- Excellent verbal and written communication skills.
- Proficiency using Google Workspace, Claude, and other AI tools.
- Demonstrated ability to handle multiple tasks simultaneously and meet deadlines.
Nice To Haves
- Strong experience with Google Suite.
- Experience with project management tools (e.g. Jira, Monday.com).
- Exposure to data visualization tools (e.g., Sigma).
Responsibilities
- Analyze current workflows and business processes across DIG to identify bottlenecks and inefficiencies; assist in implementing streamlined solutions to improve productivity.
- Support cross-functional projects by tracking goals, maintaining timelines, coordinating with departments, and helping ensure on-time, on-budget delivery.
- Monitor operational performance by collecting and analyzing KPI data to assess whether DIG teams are meeting their goals.
- Help ensure efficient allocation of resources—including personnel, budget, and technology—to support DIG's business objectives.
- Develop and maintain standard operating procedures (SOPs) and process documentation for DIG operations.
- Prepare regular operational reports and present findings and recommendations to leadership.
- Collaborate with finance on budgeting, forecasting, and cost optimization initiatives within the department.
- Evaluate and utilize tools, software, and technologies to improve operational efficiency.
- Support change management initiatives and assist in ensuring smooth adoption of new processes across the organization.
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
