Business Operations Specialist

Accenture Federal ServicesBaltimore, MD

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The Business Operations Specialist provides leadership and strategic oversight for all financial management, contract administration, procurement, quality control, and administrative activities related to government contracts. The Work: Reporting to the Program Director, this supervisory role guides team members in maintaining contractual obligations and compliance with federal regulations. A successful candidate will manage core PMO governance and administration, including invoicing, reporting, document quality, systems management, onboarding/offboarding, audit compliance, and serve as the program’s primary support contact. The position requires exceptional leadership skills and comprehensive knowledge of government contracting provisions to effectively direct staff and operations. Governance includes coordinating program-wide risk and issue management, driving regular reviews and supporting mitigation strategies. Utilize superior communication skills to oversee the delivery of complex issues, reports, and deliverables to government counterparts while providing strategic direction across organizational components. In this leadership position, the Business Operations Specialist directs the evaluation and optimization of existing procedures and processes to increase program efficiency and address contractual issues. The specialist supervises the coordination of task order changes including proposal pricing, financial forecasting and scheduling, and budgeting while directing government-compliant invoicing and accurate labor reporting processes. This role involves providing daily supervision of the Business Operations Staff and overseeing the creation and maintenance of program reporting mechanisms for each contract year. The specialist leads coordination efforts with customer agencies for all onboarding and security requirements, including security clearance documentation. As a senior team member, the specialist supervises the technical liaison functions between the company and federal agencies, guiding staff in maintaining comprehensive documentation of all contract activities.

Requirements

  • Must be able to obtain and maintain a Public Trust clearance
  • 10 + years of experience supporting procurement, business operations, or contract management for a large civilian agency
  • 10 + years of experience with Federal Acquisition Regulation (FAR) and government contracting provisions
  • 10 + years of experience in federal business operations and contracts management
  • 10 + years of supervisory experience in evaluations of procedures, processes, and systems; financial analysis and government-compliant invoicing; personnel security and onboarding processes with federal agencies
  • 10 + years of experience directing task order changes and budget management
  • 10 + years of experience overseeing analytical studies and report preparation with charts and graphs
  • Bachelor's Degree

Nice To Haves

  • Previous experience as a federal employee in contracting, security management, or business operations
  • PMP (Project Management Professional) Certification
  • Federal Acquisition Certification or similar credentials
  • MBA or similar credentials
  • Experience as a Contracting Officer or Contracting Specialist

Responsibilities

  • Provide leadership and strategic oversight for all financial management, contract administration, procurement, quality control, and administrative activities related to government contracts.
  • Guide team members in maintaining contractual obligations and compliance with federal regulations.
  • Manage core PMO governance and administration, including invoicing, reporting, document quality, systems management, onboarding/offboarding, and audit compliance.
  • Serve as the program’s primary support contact.
  • Coordinate program-wide risk and issue management, driving regular reviews and supporting mitigation strategies.
  • Oversee the delivery of complex issues, reports, and deliverables to government counterparts while providing strategic direction across organizational components.
  • Direct the evaluation and optimization of existing procedures and processes to increase program efficiency and address contractual issues.
  • Supervise the coordination of task order changes including proposal pricing, financial forecasting and scheduling, and budgeting while directing government-compliant invoicing and accurate labor reporting processes.
  • Provide daily supervision of the Business Operations Staff and overseeing the creation and maintenance of program reporting mechanisms for each contract year.
  • Lead coordination efforts with customer agencies for all onboarding and security requirements, including security clearance documentation.
  • Supervise the technical liaison functions between the company and federal agencies, guiding staff in maintaining comprehensive documentation of all contract activities.
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