Business Operations Specialist

AramarkBell, CA

About The Position

We are seeking a highly organized, detail-oriented, and proactive Business Operations Specialist to support the growth and operational success of First Class Vending. This role is designed for a versatile professional who can support current territories and pursuits while helping scale processes and client support capabilities as the business expands into future markets. This role serves as a critical internal partner across sales, operations, leadership, and clients. The Business Operations Specialist will lead and support a wide range of business functions, including proposal development, RFP responses, licensing and permit compliance, FOIA/public records support, client deliverables, and general business operations support. This individual will help ensure seamless execution of projects, maintain compliance and deadlines, and contribute to both retention and growth initiatives. The ideal candidate thrives in a fast-paced environment, can manage multiple competing priorities with precision, and brings a strong sense of ownership and professionalism to every task. This role exercises independent judgment in managing deadlines, prioritizing deliverables, resolving operational issues, and interpreting licensing, compliance, and proposal requirements to support business needs. The Business Operations Specialist will make recommendations to leadership regarding process improvements and risk mitigation, while owning project timelines and ensuring business-critical deliverables are met.

Requirements

  • Bachelor’s degree preferred; equivalent combination of education and relevant experience will be considered.
  • 2–5 years of experience in business operations, sales support, account coordination, administrative support, or related roles.
  • Ability to synthesize information from multiple sources to develop a clear understanding of problems, processes, and solutions.
  • Demonstrates strong learning agility, with the ability to execute tasks for the first time while building knowledge and repeatable practices to drive future success.
  • Self‑starter who proactively identifies, researches, and gathers the information needed to complete tasks, leveraging team members, documentation, and varied internal and external resources.
  • Shows curiosity and interest in understanding the broader business context to strengthen decision‑making and enhance the quality and impact of individual contributions.
  • Strong experience managing multiple deadlines, projects, and stakeholders simultaneously.
  • Excellent organizational skills and exceptional attention to detail.
  • Strong written and verbal communication skills with the ability to interact professionally across all levels.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); experience with Salesforce or similar CRM preferred.
  • Ability to manage sensitive and confidential information appropriately.

Nice To Haves

  • experience with Salesforce or similar CRM preferred.

Responsibilities

  • Support local and regional growth initiatives through preparation and coordination of RFPs, proposals, client presentations, and related bid documentation.
  • Manage business licensing, permitting, and compliance documentation required to support new business opportunities and ongoing client relationships.
  • Manage FOIA/public records requests and support responses for public sector and regulated clients.
  • Support pricing updates, contract renewals, and client documentation as needed.
  • Prepare reports, presentations, and materials for business reviews, client meetings, and growth initiatives.
  • Partner with sales and operational leaders to support pipeline management and expansion opportunities.
  • Manage critical deadlines and track deliverables across business initiatives, proposals, licensing renewals, and operational projects.
  • Support client requirements, including employee badging, signatory rights, insurance certificates, and other compliance-related documentation.
  • Maintain organized filing systems for contracts, permits, client documentation, and internal records.
  • Handle sensitive and confidential business information with discretion and professionalism.

Benefits

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off
  • parental leave
  • disability coverage
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