Business Operations Specialist (Remote)

NFP Corp•Virtual, PA

2d•$58,600 - $93,800•Remote

About The Position

Specialist supports business initiatives, operational priorities, and special projects within the Small Business Unit (SBU). This role provides coordination, communications, reporting, and administrative support to help drive execution of key business objectives while gaining exposure to business operations and leadership initiatives.

Requirements

Experience in employee benefits, account management, client service, operations, or administrative support.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office applications including Excel, PowerPoint, Outlook, Teams, and SharePoint.

Nice To Haves

Experience supporting projects, reporting, business operations, or process improvement initiatives.
Experience creating presentations, communications, and business documentation.
Interest in technology, automation, artificial intelligence (AI), and operational efficiency.
Experience with Microsoft 365 tools such as SharePoint, Lists, Forms, Power Automate, or similar platforms.

Responsibilities

Support business initiatives and special projects through coordination, organization, follow-up, and documentation.
Assist with preparation of presentations, reports, communications and meeting materials.
Partner on maintaining project trackers, business resources, operational documentation, and reporting tools.
Support process improvement, technology, automation, AI, and operational efficiency initiatives.
Assist with development and maintenance of business tools utilizing Microsoft 365 applications including SharePoint, Lists, Forms, Power Automate, and related technologies.
Partner with internal teams and business leaders to support execution of organizational priorities.