Business Operations Specialist, CDI (Remote)
About The Position
The Business Operations Specialist, CDI, will support the Senior Director in overseeing the Clinical Documentation team's workflow operations and participating in reviews of organizational and functional activities. They will assist in managing a comprehensive and practical schedule of daily production coverage, financial expectations, and client success. Additionally, they will collaborate with the Senior Director to ensure that all client expectations are met to the highest degree of quality. The Business Operations Specialist, CDI will contribute to producing and presenting reports to leadership to trend and track the success and gaps of the division. Furthermore, they will play a role in achieving operational excellence by assisting in the construction of plans and strategies to overcome challenges.
Requirements
- Minimum of three years' experience in Revenue Cycle Management.
- Proficient in Microsoft Word, Excel, and PowerBI.
- Strong verbal and written communication skills.
- Ability to work independently, exercise good judgment, and make confident decisions.
- Proficiency in generating, interpreting, and analyzing reports.
- Effective team player with the ability to collaborate and communicate effectively across departments.
Nice To Haves
- AHIMA or AAPC accreditation preferred.
- Six Sigma or related LEAN/OPEX/Process Excellence experience desirable.
Responsibilities
- Report directly to the Senior Director of Clinical Documentation.
- Assist the Senior Director in overseeing the Clinical Documentation team's workflow operations and contribute to reviews of organizational and functional activities.
- Manage a comprehensive and practical schedule of daily production coverage, financial expectations, and client success in alignment with the company directives.
- Ensure that all client expectations are met to the highest degree of quality.
- Produce and present reports to the Clinical Documentation team and other leadership members to trend and track the success and gaps of the division.
- Collaborate with the Clinical Documentation team to achieve operational excellence by implementing plans and strategies to overcome challenges.
- Organize, prioritize, and delegate workload within the Clinical Documentation team in line with the company's vision and objectives.
- Implement Performance Improvement Programs to drive continuous quality and productivity improvements.
- Assist in the preparation and documentation of policies and procedures.
- Identify opportunities for process and product improvements to enhance the department's competitive market position and outcomes for clients.
- Participate in cross-functional projects and process improvement initiatives.
- Facilitate departmental and client meetings, ensuring effective communication and collaboration.
- Produce and facilitate monthly or quarterly executive report outs to clients.
- Provide timely and accurate reporting regarding department performance, financial goals, and objectives.
- Collaborate with stakeholders to address operational risks and mitigate their impact on cost, schedule, and quality factors.
- Develop and maintain manuals and training aids to support ongoing staff training and development initiatives.
- Accumulates data, maintains records, and prepares reports on the administration of production projects and other assigned activities.
- Works with client management coding, CDI and technical support services to ensure client expectations are met.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
