Business Operations Specialist

Second Front Systems•Washington, DC

2d•€65,000 - €78,000•Remote

About The Position

Second Front Systems is seeking an organized, detail-oriented, and process-driven Business Operations Specialist to enhance our regional operations and administrative infrastructure in the Netherlands. This role bridges business operations and people operations, involving coordination of employment, IT, and administrative workflows with the Head of EMEA and global teams. The specialist will translate readiness and resource needs into workforce planning and operational staffing, owning regional coordination, documentation, and issue follow-through across People Operations, Finance, Legal, IT, and Security. Key responsibilities include managing Dutch employment administration (contracts, right-to-work, payroll, leave, pension, benefits), coordinating with various service providers, and maintaining regional operating records and documentation. The role serves as the primary EMEA back-office contact for Dutch and UK entities, acting as an operational link between regional teams, U.S. shared services, and external European providers. Candidates must have the right to work in the Netherlands and be based there (Remote). The position may start part-time with potential to become full-time, and can be structured as an employee contract or an independent services/contractor agreement.

Requirements

3–5+ years of experience in business operations, People Operations, HR operations, or cross-functional subsidiary administration.
Based in the Netherlands, with demonstrated experience supporting Dutch employment administration, payroll coordination, and local HR/benefits provider relationships.
A track record of coordinating external payroll processors, HR platforms, accounting firms, legal counsel, and corporate service providers.
Experience managing employment across multiple countries, legal entities, and contractor models, including employer-of-record arrangements.
Demonstrated discipline in maintaining organized systems for confidential employment records, legal documents, and company data.
Fluent written and spoken English for stakeholder coordination and documentation.

Nice To Haves

Experience supporting a U.S.-headquartered company through European subsidiaries or Dutch BV entity operations.

Responsibilities

Coordinate employment, IT, legal, and administrative workflows across EMEA operations, U.S. shared services, and European providers on a regular monthly cadence.
Administer Dutch employment processes: contracts, right-to-work verification, payroll inputs, leave, pension, and benefits, in line with local statutory requirements.
Track external provider deliverables, requests, approvals, and deadlines through to completion; maintain SOPs so the work is repeatable and audit-ready.
Coordinate personnel-security clearance administration between EMEA, U.S. Security, NATO, and customer programs, and flag anything blocking accreditation.
Compile the entity and cost-center data needed for consolidated EMEA reporting, and support vendor onboarding and purchasing approval workflows.
Document and maintain processes that turn recurring administrative tasks into repeatable regional operations with clear ownership.
Translate business unit hiring needs into timelines and skill profiles aligned with mission schedules and customer accreditation gates.
Help resolve misalignment between finance, program management, and HR systems, and keep budget execution in sync with onboarding and deployment timelines.
Partner with operations leadership and People Ops on headcount allocation, role structure, and retention decisions during contract transitions.