Business Operations Specialist

We are seeking an outstanding Business Operations Specialist to support the management of priority shared services and programs at Google DeepMind. The role involves crafting and managing solutions to enable the company to operate efficiently and effectively. The main responsibilities include preparing workflows for external vendors, tracking and evaluating key metrics, troubleshooting vendor issues, and delivering data analytics to support decision-making. The successful candidate will collaborate with team members and partners, communicate effectively, and support strategic programs.

- Prepare workflows to be transitioned to external vendors - Develop, track and evaluate key metrics to measure success and highlight challenges - Lead corrective actions to address challenges, helping drive success for partners - Troubleshoot vendor issues and raise as required - Act as a point of contact for service users and supplier POCs - Deliver administrative assignments as required - Deliver data analytics to help advise decision making at a team and organizational level - Collaborate with team members and partners to understand prioritized objectives - Communicate effectively and build trust with partners - Support Business Operations strategic programs as required

- Prepare workflows to be transitioned to external vendors - Develop, track, and evaluate key metrics to measure success and highlight challenges - Lead corrective actions to address challenges and drive success for partners - Troubleshoot vendor issues and raise them as required - Act as a point of contact for service users and supplier POCs - Deliver administrative assignments as required - Deliver data analytics to help advise decision making at a team and organizational level - Collaborate with team members and partners to understand prioritized objectives - Communicate effectively and build trust with partners - Support Business Operations strategic programs as required

- Equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law - Accommodation for disabilities or additional needs - Opportunity to support the management of priority shared services and programs - Ability to work with a wide range of internal and external stakeholders - Opportunity to refine processes - Opportunity to develop, track, and evaluate key metrics - Ability to lead corrective actions and troubleshoot vendor issues - Act as a point of contact for service users and supplier POCs - Opportunity to deliver administrative assignments - Opportunity to deliver data analytics to advise decision making - Collaboration with team members and partners - Effective communication and trust-building with partners - Support for Business Operations strategic programs - Adaptable, organized, and resilient work environment - Opportunity to work with data and create datasets - Mentorship opportunities - Passion for supporting and enabling others - Strong problem-solving skills - Proactive in seeking time-saving solutions and tools - Comfortable establishing relationships with cross-functional teams and external partners - Open to new ways of working and dedicated to continuous improvement - Advantageous to have experience working with vendors and evaluating performance against SLAs - Advantageous to have experience as a team assistant or PA