Business Operations Manager

Deploy•San Francisco, CA

About The Position

Deploy is seeking a Business Operations Manager to provide direction, insight, and strategy across the company. The role works closely with the executive team on improving processes, implementing systems and structure, developing company and team productivity metrics, and managing and executing client projects. The ideal candidate is a strong generalist and leader who can step into different roles and support projects as needed, with a passion for startups and AI. Deploy is an intelligence infrastructure platform offering optimized inference for open-source LLMs and proprietary AI models. The company has more than 250 employees across offices in San Francisco, Seattle, New York, and Delhi. It has raised more than $200 million from investors including Tomales Bay Capital, General Catalyst, 8VC, Glynn Capital, Bain & Company, and Visa Ventures. The expected base salary range is $90,000–$150,000. Actual compensation may vary based on qualifications, skills, competencies, experience, and location. Stock options may be offered in addition to base pay. Deploy may use AI tools to support parts of its hiring process, but final hiring decisions are made by people.

Requirements

  • Bachelor’s degree.
  • 3–5 years of work experience at a top consulting or banking organization.
  • Strong leadership history, with initiative and the ability to manage others in ways that promote growth and efficiency.
  • Client-facing experience and the ability to engage with customers when needed.
  • Highly organized and detail-oriented, with the ability to manage multiple projects and changing priorities.
  • Energetic, resourceful, driven, and able to take ownership in an unstructured environment.
  • Passion for startups and AI.

Responsibilities

  • Manage business operations activities by setting achievable short-term and long-term goals.
  • Implement effective reporting and productivity goals for company teams, ensuring metrics are useful, visible, and streamlined.
  • Plan, manage, coordinate, and execute client projects in collaboration with business and engineering team members.
  • Identify opportunities to improve and optimize existing procedures, systems, and processes.
  • Manage the risk and security of the business function in coordination with the Security Team.
  • Provide generalist support across projects and company needs; anticipate challenges, respond promptly and calmly to changes, and help ease growing pains.
  • Maintain awareness of industry best practices for data maintenance handling as it relates to the role.
  • Follow policies, guidelines, and procedures for protecting information assets.
  • Report actual or suspected security or policy violations and breaches to an appropriate authority.

Benefits

  • Stock options may be offered in addition to the base salary range.
  • Opportunity to contribute directly to the development of the company.
  • Steep learning curve.
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