Business Operations Manager

Rocketship Public Schools•Milwaukee, WI

2d•$75,000 - $82,000•Onsite

About The Position

Rocketship Public Schools is a nonprofit network of public elementary charter schools focused on student achievement, educator development, and partnering with parents to support high-quality public schools in underserved communities. The Business Operations Manager (BOM) is a school leadership role responsible for the operational aspects of a campus. The BOM reports directly to the Principal and manages hourly Operations Specialists. The BOM leads campus operations involving student meals, recess, arrival, dismissal, physical space, and safety. The role combines logistics, compliance, facilities, and procurement responsibilities with behavior management, culture-setting, and coaching. The BOM helps maintain a consistent and safe school culture so instructional staff can focus on teaching and learning, while partnering with students, families, staff, school leaders, vendors, and central teams.

Requirements

At least 5 years of relevant experience; school-based experience is strongly preferred.
Experience in a fast-paced, highly analytical, entrepreneurial environment.
Ability to manage multiple critical deadlines, adapt to changing school needs, prioritize independently, and follow through on tasks.
Demonstrated attention to detail, organization, and resourcefulness.
Team-player attitude and strong customer-service orientation.
Ability to communicate respectfully and empathetically with students' families.
Ability to build trusting working relationships with people in senior- and junior-level roles, within and beyond Rocketship.
Ability to handle sensitive issues respectfully and empathetically and maintain strict confidentiality where required.
Strong PC-based computer skills, including spreadsheets and Google Suite, and ability to become proficient in new software programs.
Passion for Rocketship's mission and belief that all students can achieve high levels of academic success.

Nice To Haves

Managerial experience is strongly preferred; leadership or coaching roles involving other adults may substitute.
School-based experience is strongly preferred; successful BOMs have often previously been teachers or school leaders.
Spanish language proficiency is preferred in many communities but is not required.

Responsibilities

Own the logistics, staffing, and daily management of campus arrival, lunch, recess, dismissal, and physical space.
Coach Operations Specialists in behavior management through in-the-moment coaching and planned one-on-one meetings.
Design and lead professional development for Operations Specialists focused on behavior management.
Manage campus facilities and physical space, including coordinating vendors and responding to after-hours facilities emergencies.
Manage food service operations, including staff, vendor relationships, compliance, internal audits, and meal-program financial health.
Support the Principal with finance-related topics, including budgets, cash collection, and invoice approval.
Own school safety processes and compliance, administer training, conduct safety drills, and partner with the Principal during emergencies.
Manage school-site procurement and purchasing, including identifying needs, placing orders, inventorying received items, and handling returns or exchanges.
Serve as the on-site IT contact by managing IT assets, assisting staff with IT issues as able, and coordinating with central IT staff.
Support the logistical, compliance, and technology aspects of assessments, including NWEA MAP and state tests, and health screenings such as hearing and vision screenings.
Exhibit Rocketship's core values of authenticity, community, innovation, tenacity, and pursuit of excellence.
Hire, manage, and evaluate hourly Operations Specialists, and support their satisfaction and development.
Collaborate with the school leadership team and the national Business Operations Manager team.
Engage with parents on operational topics with a customer-service mindset that honors and engages families.