Business Operations Manager

Rocketship Public Schools•Anaheim, CA

19d•$85,000 - $95,000•Onsite

About The Position

Rocketship Public Schools is a nonprofit network of public elementary charter schools focused on student achievement, developing educators, and partnering with families in underserved communities. The Business Operations Manager (BOM) is a member of a school’s leadership team, reports directly to the Principal, and manages hourly Operations Specialists. The BOM leads campus operations, including student meals, recess, arrival, dismissal, physical space, and safety, helping maintain a consistent culture and safe environment so instructional staff can focus on teaching and learning. This role combines operational management—such as logistics, compliance, procurement, and facilities—with behavior management, culture-setting, and coaching. The BOM builds systems, oversees processes, partners with campus adults and families, and supports the school’s operational and administrative needs. The position may also serve as the campus COVID Lead. The role requires a minimum of five years of relevant experience, with school-based experience strongly preferred. The listed salary is $85,000–$95,000 per year, commensurate with qualifications and experience. The employer also offers health and wellness benefits, a 403(b) retirement plan, a flexible spending account, and paid time off.

Requirements

At least five years of relevant experience; school-based experience is strongly preferred.
Managerial experience is strongly preferred; leadership or coaching roles involving other adults may substitute.
Experience in a fast-paced, highly analytical, entrepreneurial environment.
Ability to manage multiple critical deadlines, adapt quickly to changing school needs, prioritize independently, and follow through on tasks and responsibilities.
Demonstrated attention to detail, organization, and resourcefulness.
Team-player attitude and strong customer-service orientation.
Ability to communicate respectfully and empathetically with students’ families.
Ability to build strong, trusting working relationships with people in senior- and junior-level roles, both within and beyond Rocketship.
Ability to handle sensitive issues respectfully and empathetically and maintain strict confidentiality where required.
Strong PC-based computer skills, including spreadsheets and Google Suite, and ability to become proficient quickly in new software.
Passion for Rocketship’s mission and belief that all students can achieve high levels of academic success.

Nice To Haves

School-based experience.
Previous experience as a teacher or school leader.
Managerial experience or leadership/coaching experience involving other adults.
Spanish language proficiency, preferred in many communities but not required.

Responsibilities

Own the logistics, staffing, and daily management of campus arrival, lunch, recess, dismissal, and physical space.
Coach Operations Specialists in behavior management through in-the-moment coaching and planned one-on-one meetings.
Design and lead professional development for Operations Specialists focused on behavior management.
Manage the school building and facilities needs, including vendor scheduling and after-hours facilities emergencies.
Manage food service operations, staff, and the meal vendor relationship; ensure compliance, conduct internal audits, and support the financial health of the meal program.
Support the Principal on finance-related topics, including budgets, cash collection, and invoice approval.
Own school safety processes and compliance, administer training, run safety drills, and partner with the Principal in responding to emergencies.
Own school-site procurement and purchasing, including determining needs with the Principal, placing orders, tracking received inventory, and handling returns or exchanges.
Serve as the on-site IT contact by managing IT assets, assisting staff with IT issues as able, and coordinating with central IT staff.
Support the logistical, compliance, and technology aspects of assessments, including NWEA MAP and state tests, and health screenings such as hearing and vision screenings.
In California only, manage the free- and reduced-price lunch application process, including form validation and income verification.
Exhibit Rocketship’s core values: authenticity, community, innovation, tenacity, and pursuit of excellence.
Hire, manage, and evaluate hourly Operations Specialists, and support their satisfaction and development through active investment in the team.
Collaborate with the school leadership team and national Business Operations Manager team.
Engage with parents on operational topics using a customer-service mindset that honors and engages students’ families.
Potentially serve as the campus COVID Lead, adapting staff- and student-facing procedures to mitigate COVID-19 risk.