Business Operations Manager-Legal

Cisco•Bellevue, WA

1d•$135,400 - $215,200•Hybrid

About The Position

The Business Operations Manager / Project Manager serves as the operational lead for Cisco’s OPAL legal organization, partnering directly with the VP and pillar leads to establish and run operational processes across its four technology law pillars: Artificial Intelligence, Privacy & Data, Open Source, and Legal Engineering & Governance Operations. The role builds the organization’s operational infrastructure, ensures cross-functional initiatives are delivered to standard, establishes performance frameworks, and facilitates strategic alignment. The position oversees operational cadence, project delivery and KPI management, meeting governance, cross-pillar coordination, executive reporting, and workflow governance. It translates complex status updates, performance metrics, and project developments into executive-ready summaries that support leadership decisions. The role is based in a hybrid model at select locations, generally requiring two days in the office each week, with limited exceptions.

Requirements

Bachelor’s degree in Business Administration, Communications, Project Management, or a related field.
8+ years of professional experience in business operations, executive program management, or strategic operations within a corporate legal or technology environment.
Demonstrated experience designing operational cadence models, developing performance metrics (KPIs), facilitating executive-level engagements, and managing complex timelines.
Strong stakeholder management, communication, and organizational skills, with meticulous attention to detail and a commitment to data-driven decision-making.

Nice To Haves

Advanced degree or professional certifications, such as PMP or Scrum Master.
Prior experience providing operational support to a corporate legal department, executive leadership, or a technical governance team.
Ability to anticipate leadership requirements, drive accountability, and navigate ambiguous, fast-paced environments with discretion and poise.

Responsibilities

Partner with the VP and pillar leads to define and manage the rhythm of business, recurring review cycles, and performance frameworks, and institutionalize executive operational models.
Oversee critical cross-functional project lifecycles, identify bottlenecks, define review gates, and develop reporting infrastructure to keep commitments on schedule.
Improve meeting effectiveness by establishing clear objectives, creating strategic agendas that reflect pillar priorities and constraints, and facilitating sessions that drive consensus, accountability, and measurable outcomes.
Coordinate initiatives across the four technology law pillars to eliminate silos, ensure transparency, and evaluate progress against institutional performance metrics.
Aggregate status updates, performance metrics, and project developments into executive-ready summaries to inform leadership decisions.
Standardize communication channels and governance protocols across Legal and key business partners to streamline cross-functional projects.

Benefits

Medical, dental, and vision insurance.
401(k) plan with Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Paid holidays and a floating holiday for non-exempt employees.
Paid birthday day off, year-end holiday shutdown, and personal wellness days.
Paid vacation or flexible vacation time off, depending on employee classification.
Sick time off, with the ability to carry forward unused sick time subject to the stated limit.
Additional paid time away may be requested for critical or emergency family issues.
Optional paid volunteer days.
Annual bonuses for eligible non-sales employees, subject to Cisco policies.
Potential Cisco restricted stock unit grants, subject to eligibility and continued employment requirements.