Business Operations Manager
About The Position
Nakupuna Companies is seeking a Business Operations Manager to support a client of the Office of the Secretary of War (OSW). The role provides high-level operational, administrative, and strategic support in a fast-paced Front Office environment, leading executive correspondence, task management, and component processes. The position supports senior-leader decision-making and coordinates work across Department staff and other contractors. The position also manages the office’s Freedom of Information Act (FOIA) process, ensuring legal compliance, appropriate redaction, and timely responses. It requires a Bachelor’s Degree in a related area, 10 years of program management experience supporting the planning, development, and execution of major programs within the DoW, preferably within OSW, and a Top Secret/SCI security clearance. The candidate must be a U.S. citizen. The projected annual compensation range is $135,000 to $155,000. Compensation depends on factors including education, skills, experience, contract affordability, organizational requirements, and position location.
Requirements
- Bachelor’s Degree in a related area.
- 10 years of program management experience responsible for supporting the planning, development, and execution of major programs within the DoW, preferably within OSW.
- Top Secret/SCI security clearance.
- U.S. citizenship.
- Demonstrated experience managing multiple projects, tracking or adjusting existing tasks, and identifying new tasks and expectations as projects evolve.
- Ability to write clear, concise, and articulate correspondence, with quality control and attention to detail.
- Strong interpersonal and customer service skills that foster teamwork and positive relationships with staff and principals.
- Ability to document, draft, and review a wide range of executive memos and other correspondence.
- Ability to prioritize, multitask, plan, solve problems, and adapt in a fast-paced, strategic environment under minimal supervision.
- Familiarity with task management platforms.
- Excellent organizational skills and attention to detail.
- High proficiency in SharePoint and Microsoft Office Suite, including Word, PowerPoint, and Excel.
- Working knowledge of federal FOIA regulations and procedures.
- Ability to perform repetitive motions with the hands, wrists, and fingers.
- Ability to engage in and follow audible communications in emergency situations.
- Ability to sit for prolonged periods at a desk while working on a computer.
- Ability to walk for extended periods throughout the workday, including moving between buildings and covering long distances on foot.
Nice To Haves
- Familiarity with the DoW acquisitions process.
- Program management experience within OSW.
Responsibilities
- Gather, analyze, and compile data and information into reports and presentations to support senior-leader decision-making; evaluate, integrate, analyze, and interpret information with other Department staff elements.
- Review, screen, control, and maintain records of incoming correspondence, and coordinate responses.
- Keep senior leadership and supported staff informed of relevant organizational events; coordinate with Department-level leaders and staff; synchronize efforts across teams; liaise with other contractors; organize and de-conflict meetings and action responses; and assist with strategic, operational, and tactical planning.
- Receive, analyze, manage, track, and execute actions assigned to the supported Department through the Correspondence and Task Management System (CATMS).
- Provide tasker support, including researching resources and coordinating with other action officers.
- Edit and produce final versions of formal correspondence, correspondence summaries, briefings, reports, analytical materials, process flows, spreadsheets, and other documents.
- Manage multiple projects and priorities, follow up to ensure commitments are achieved on time, and manage classified and unclassified distribution lists and restricted folders.
- Identify opportunities for continuous improvement and implement process improvements to increase team efficiency and effectiveness.
- Communicate verbally and in writing at the highest levels of government; draft DoW senior executive decision documents and presentations in accordance with applicable templates, formats, and style guidance.
- Manage and facilitate the office’s FOIA process, ensuring legal compliance, proper redaction, and timely responses to inquiries.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
