Business Operations Lead

Wing • Palo Alto, CA

2d • Remote

About The Position

Wing is seeking a Business Operations Lead to join its Business Operations team. This role is based remotely in the United States and serves as a key contributor and subject matter expert, with end-to-end ownership of complex, cross-functional projects. The role advances Wing’s strategy by executing go-to-market and operational initiatives, translating data into actionable insights, and helping teams navigate ambiguity and solve complex problems. The Lead influences teams across the organization, aligns resources and stakeholders, and supports the scaling of Wing’s operations while sustaining a culture of excellence.

Wing offers drone delivery as a safe, fast, and sustainable last-mile logistics solution. The company designs, builds, and operates highly automated delivery aircraft and provides delivery services on two continents. Wing is part of Alphabet, Google’s parent company, and its mission is to create the preferred means of delivery for the planet.

Requirements

• 12 or more years of experience in Business Operations, Management Consulting, or equivalent roles, with a proven track record of delivering high-impact results.
• Bachelor’s degree in Engineering, Computer Science, Mathematics, Economics, Finance, Business, or a related field, or equivalent practical experience.
• Ability to influence at the executive level, negotiate, and drive consensus among senior leaders with competing priorities.
• Strong strategic thinking and ability to synthesize complex market and internal data into long-term business recommendations.
• Ability to thrive in high-ambiguity environments, create structure, and define a path forward where none exists.
• Strong financial and operational acumen, including the ability to connect execution metrics to P&L impact and company goals.
• Commitment to fostering a welcoming environment, collaborating effectively, and developing trusted relationships across the organization.

Nice To Haves

• MBA.

Responsibilities

• Lead transformational, enterprise-wide programs and strategic initiatives, defining their scope, success criteria, and long-term roadmaps.
• Solve complex project-specific problems by identifying roadblocks, addressing inefficiencies, and building processes to minimize future issues.
• Design and implement project cadences and reporting frameworks that track progress against key business objectives.
• Synthesize quantitative and qualitative analysis into actionable insights and communicate recommendations clearly to senior stakeholders.
• Partner with cross-functional teams and senior-level stakeholders to align resources, influence strategic direction, and integrate activities across adjacent workstreams.
• Champion process improvement and innovation by evaluating existing approaches and scaling effective solutions across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior