Business Operations, Lead

The Mitre Corporation • Tampa, FL

3d • $132,000 - $198,000 • Onsite

About The Position

MITRE’s Technology and Engineering Teams is seeking a PTOC Operations Lead to serve as a strategic operational partner to leadership. The role integrates demand signal management, resource planning, staffing, and hiring activities to align workforce capabilities and capacity with current and emerging organizational needs. The position requires a minimum of three days per week onsite.

Requirements

• Typically, at least 8 years of related experience with a bachelor’s degree; 6 years with a master’s degree; or 3 years with a PhD; an equivalent combination of related education and work experience is also accepted.
• Demonstrated experience in workforce planning, resource management, staffing, or operational planning within a complex organization.
• Experience assessing workforce demand, resource capacity, skills, and availability to inform staffing and hiring priorities.
• Ability to analyze workforce and operational data, identify trends and resource gaps, and develop actionable recommendations for leadership.
• Experience coordinating cross-functional staffing and hiring activities with organizational leaders, Human Resources, Talent Acquisition, or resource managers.
• Strong organizational, analytical, and problem-solving skills, including the ability to manage competing priorities and exercise independent judgment.
• Excellent communication and stakeholder management skills, including the ability to influence decisions and drive execution without formal authority.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and SharePoint.

Nice To Haves

• Experience supporting workforce planning and resource allocation in a large, matrixed, technology-focused organization.
• Familiarity with MITRE’s staffing, workforce planning, and resource management processes.
• Experience developing workforce dashboards, demand forecasts, staffing metrics, or leadership decision-support tools.
• Experience with Clarity, Salesforce, Workday, Power BI, or comparable workforce and resource management platforms.

Responsibilities

• Evaluate staff capacity, skills, availability, utilization, and projected demand to identify gaps, risks, and opportunities for resource optimization.
• Coordinate staffing and hiring with organizational leadership, resource managers, Talent Acquisition, and Human Resources, translating workforce needs into recruiting and staffing priorities.
• Establish and maintain workforce planning processes, operating rhythms, dashboards, and reporting that give leadership visibility into demand, resource availability, staffing pipelines, hiring progress, and emerging workforce risks.
• Provide leadership with data-driven analysis and recommendations on workforce composition, resource allocation, staffing trade-offs, and hiring priorities.
• Coordinate cross-functional workforce activities to address competing staffing needs, resolve resource constraints, and improve responsiveness to changing organizational priorities.
• Improve workforce management practices using analytics, automation, and approved AI-enabled tools to strengthen demand forecasting, resource planning, operational efficiency, and decision support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior