Business Operations Coordinator

August Schell•Rockville, MD

1d•$48,000 - $60,000•Onsite

About The Position

August Schell is seeking a highly motivated and organized Business Operations Coordinator to support our Order Management, Business Operations, and Office Administration functions. The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while helping ensure operational efficiency across the organization. This role is fully onsite, five days per week, at our Rockville, MD office.

Requirements

High School Diploma or equivalent required
2 – 4 years of administrative, office support, order management, or business operations experience.
Familiarity with basic accounts receivable and/or accounts payable processes including invoicing, collections, and vendor billing.
Strong organizational and time-management skills with the ability to manage multiple priorities and work both collaboratively and independently.
Excellent verbal and written communication skills; professional demeanor and ability to interact with internal and external stakeholders at all levels with tact.
Sound judgement in identifying matters that require escalation or team collaboration.
Exceptional attention to detail and accuracy.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
Ability to learn new systems and processes quickly

Nice To Haves

Associate degree preferred.
Experience supporting an order management, sales operations, or business operations team.
Familiarity with order processing, customer invoicing, vendor management, or AR/AP workflows.
Experience with CRM platforms and/or QuickBooks or similar accounting and order management software.
Experience with transactional document coordination includeding agreements, statements of work, or contract administration.
Experience supporting a government contractor or professional services organization.

Responsibilities

Assist the order management team with sales ordering activities including processing orders, vendor bills, customer invoicing, collections, and commissions.
Review order documents for completeness and flag discrepancies or compliance concerns to the appropriate team member.
Track and organize orders, monitor status, and ensure timely updates, follow-up, and responses throughout the OM cycle.
Maintain accurate and compliant records for orders, invoices, and transactions in accordance with company policies and procedures.
Assist in preparing, organizing, and finalizing transactional documents including agreements, SOWs, Reps & Certs, RFIs, RFQs, and RFPs; support contract execution by comparing versions, tracking exhibits, and coordinating signatures.
Assist in updating and maintaining operational policies, procedures, and workflow documentation.
Serve as the primary point of contact for all day-to-day office needs; ensuring the office runs smoothly, is well-stocked, organized, and operational at all times.
Manage inventory and replenishment of all office supplies including printer paper, ink, toner, mailers, beverages, snacks, and kitchen essentials; place and manage orders as needed to maintain adequate stock levels.
Manage building and vendor relationships including facility requests, maintenance coordination, water and mail deliveries, employee parking passes, and building access key fobs.
Sort and distribute incoming mail and packages to appropriate team members or departments; coordinate outgoing shipments and mailings as needed.
Manage conference room and event logistics including scheduling, third-floor building management coordination, food ordering, room setup and cleanup, and support for company meetings and employee events.
Assist with special projects, organizational initiatives, and additional duties as assigned.