Part-Time Business Operations Associate -IA

Ibotta•Des Moines, IA
•Remote

About The Position

Ibotta is seeking a part-time Business Operations Associate to support campaign setup and performance and help align teams on operational best practices. The role provides an opportunity to learn the operations side of the business and work cross-functionally with other departments. It is fully remote, and candidates must live in Iowa. The schedule is up to 25 hours per week, Monday through Friday between 2 p.m. and 7 p.m. MST; applicants must be willing to work one weekend day if needed. Applicants must be at least 18 years old and have reliable internet access. The Associate manages setup components in the Ibotta application, works with Analytics to target content to consumer segments, and partners with Engineering and Product to identify and resolve technical problems. The role also identifies operational error trends and collaborates across departments to improve procedures or build tools that reduce operational costs. Employees are expected to uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, and the belief that a good idea can come from anywhere. Ibotta is a performance marketing platform that enables brands to deliver digital promotions to consumers through the Ibotta Performance Network. Compensation for this position is $17.50 per hour. Applicants must be currently authorized to work in the United States. Employees are responsible for handling data securely, identifying and reporting phishing attempts, and reporting security incidents through the proper channels.

Requirements

  • Applicants must be at least 18 years old.
  • Applicants must live in Iowa.
  • Applicants must have access to reliable internet.
  • Applicants must be currently authorized to work in the United States.
  • Ability to collaborate across departments to mitigate and troubleshoot issues.
  • Attention to detail.
  • Eagerness and strong desire to learn and navigate internal technical systems thoroughly and efficiently.
  • Technical skills with G Suite and Excel.
  • Willingness to work one weekend day if needed.

Responsibilities

  • Manage setup components in the Ibotta application.
  • Communicate with other departments and collect feedback to align on best practices and procedures.
  • Anticipate issues and provide alternative setup or delivery methods.
  • Stay up to date on internal system changes and updates, and effectively educate impacted departments.
  • Identify, analyze, and help resolve technical problems in collaboration with Engineering and Product teams.
  • Work with the Analytics department to target content to unique consumer segments.
  • Identify error trends and collaborate across departments to implement procedures that mitigate errors or build tools that reduce operational costs.
  • Uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, and the belief that a good idea can come from anywhere.
  • Handle data securely, identify and report phishing attempts, and report security incidents through the proper channels.
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