Business Operations Associate - Part Time

CarMax • White Marsh, MD

3d • $16 - $26 • Onsite

About The Position

As a Business Operations Associate, you support store operations by processing sales, auction, and appraisal transactions accurately and providing customer service. The role involves managing cash, auditing and processing paperwork, communicating with customers and internal teams, and maintaining CarMax’s standards for transparency and integrity. You will work in a fast-paced, team-oriented environment, support multiple departments, and help keep store operations running smoothly.

Requirements

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data-entry systems, with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers, answer questions, and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring titles, payoffs, and funding documentation are accurate.
• Receive payments, prepare deposits, and follow cash-security protocols.
• Train and mentor new associates and assist multiple departments, including balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean, orderly work area.

Benefits

• Part-time Associates may be eligible for sick time where required by state law; accrual ranges from 24 hours to unlimited depending on state rules.
• Part-time Associates are eligible for 8 to 40 hours of vacation per year, based on length of service and subject to a one-year waiting period.
• Part-time Associates are eligible for 4 hours of Floating Holiday Time each calendar year, subject to manager approval.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed