Business Operations Associate - Part Time
About The Position
The Business Operations Associate supports store operations by accurately processing sales, auctions, and appraisals in a fast-paced, team-oriented environment. The role combines customer service, attention to detail, organization, cash management, paperwork auditing, and communication with customers and internal teams, while following CarMax’s standards for transparency and integrity. The associate assists customers with questions and paperwork, processes retail and wholesale sales documents, manages auction and appraisal transactions, handles payments and deposits, and performs clerical work. The position also supports multiple departments, helps train new associates, and maintains a clean and orderly work area while following Environmental, Health and Safety requirements.
Requirements
- Ability to read, interpret, and record data accurately for compliance and reporting.
- Strong organizational and multitasking skills in a deadline-driven environment.
- Proficiency in Microsoft Office and data entry systems, with intermediate PC skills.
- Effective verbal and written communication skills for customer and team interactions.
- Ability to lift up to 20 lbs and work on your feet for extended periods.
- Commitment to confidentiality, integrity, and adherence to CarMax policies.
- Flexibility to work varied schedules, including nights, weekends, and holidays.
Responsibilities
- Greet customers, answer questions, and guide them through paperwork processes.
- Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
- Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and documentation for funding.
- Receive payments, prepare deposits, and follow cash security protocols.
- Train and mentor new associates.
- Support store operations by assisting multiple departments and balancing overflow traffic.
- Perform filing, data entry, and reconciliation of missing information while maintaining accuracy.
- Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area.
Benefits
- Eligible for sick time where required by state law, accrued per pay period; amounts vary by state.
- Between 8 and 40 hours of vacation per year based on length of service, subject to a one-year waiting period.
- Four hours of Floating Holiday Time each calendar year, subject to manager approval.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
