Business Operations Analyst

Ford Motor • Long Beach, CA

20h • Hybrid

About The Position

This role focuses on managing workforce operations, driving digital transformation, and supporting internal controls and audits within the Advanced EV sector. The analyst will be responsible for high-volume position management, forecasting, data integrity, and leading the launch of a new Position Management Tool. They will also be involved in data collection, integration, modeling, knowledge management, and liaising with auditors and regulators.

Requirements

• High School Diploma
• 5+ years of analyst, business intelligence, digital transformation, or workforce management experience in a high-energy professional environment
• Excellent organizational skills
• Time management skills and attention to detail
• Ability to anticipate needs and be proactive
• High degree of professionalism to maintain confidential information, deal with people tactfully, and help establish strong relationships and positive communication
• Ability to prioritize, manage and deliver on multiple assignments with minimal supervision
• Excellent written and verbal communication skills
• Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.
• Verification of employment eligibility will be required at the time of hire.

Nice To Haves

• Bachelor’s Degree in Business Administration, Finance or related field
• Process Design skills. Documenting, analyzing, and architecting workflows.
• Service mindset. Business Operations works in service and support of all teams.
• Exceptional data analysis skills.
• Some experience with coding (Python), AI, and/or automation of workflows is a bonus.
• Knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, Teams, etc.), records management systems, and other business procedures and terminology
• Executive support and corporate event management experience

Responsibilities

• Manage the entire lifecycle of position IDs with speed and accuracy.
• Proactively monitor real-time staffing levels and make adjustments as needed to headcount, position IDs, and target budget.
• Develop accurate staffing plans based on workload forecasts, market trends, and business goals.
• Maintain comprehensive records of workforce activities and associated costs.
• Develop metrics and establish new reporting tools to provide end-to-end visibility of workforce data.
• Lead the transition of a newly developed prototype Position Management Tool from development, through pilot, to launch across the team.
• Act as the bridge for developers by providing mock data, field definitions, and workflow guidance.
• Gather, extract, and transform data from various sources to build comprehensive and reliable datasets and models.
• Develop models from the ground up to inform business decision-making, streamline operations, and reduce unwarranted costs.
• Create and maintain detailed digital records supporting data models, reports, dashboards, and Business Intelligence processes.
• Support Advanced EV’s response to all Ford audits, including annual Internal Controls audits.
• Oversee the tracking and remediation of audit findings and recommendations.
• Work with business leaders to develop corrective action plans and monitor their timely and effective implementation.
• Act as the primary liaison between Advanced EV and external/internal auditors and regulators.
• Communicate the audit process, progress, finding and remediation status to Advanced EV leadership.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED