Business Operations Analyst
About The Position
This role involves performing analysis on large amounts of data to provide the business with fact-based insights and KPIs. The analyst will offer an internal process and user/customer perspective of simplicity, efficiency, and effectiveness. This position supports departmental reporting, metrics, budgets, dashboards, and analytics. The analyst will make recommendations and present alternatives to address business needs or resolve impediments, develop functional, process, and system documentation, and monitor system and process performance, escalating issues as appropriate. Key responsibilities also include gathering, defining, and documenting business requirements and processes, organizing files, processing paperwork or work orders, preparing operational reports, and acting as a liaison between departments, communicating with vendors or customers. Other miscellaneous office duties as assigned by management.
Requirements
- Strong analysis, decision making and problem-solving skills
- Excellent interpersonal and communication skills (both written and verbal)
- Ability to work as part of a team and interact effectively with others
- Excellent organizational skills with the ability to balance multiple tasks under time constraints
- Proficient in standard office software (MS Excel, Visio, Word)
Nice To Haves
- Experience working with project management methodology preferred
- 1+ years' experience in Maximo
- 1+ years' experience Restoration
Responsibilities
- Perform analysis on large amounts of data to provide the business with fact-based insights and KPIs
- Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness
- Support departmental reporting, metrics, budgets, dashboards, and analytics
- Make recommendations and present alternatives to address business needs or resolve impediments
- Develop functional, process, and system documentation
- Monitor system and process performance and escalate issues as appropriate
- Gather, define and document business requirements and processes
- Organizing files, processing paperwork or work orders, and preparing operational reports
- Acting as a liaison between departments and communicating with vendors or customer
- Other miscellaneous office duties as assigned by management
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
