Business Operations Analyst

Johnson & Johnson Innovative Medicine • Warsaw, IN

21h • $79,000 - $142,000 • Hybrid

About The Position

The Business Operations Analyst supports the effective planning, execution, and continuous improvement of business operations across E&PS, Global Real Estate, Facilities Management, and Corporate Operations. This role partners closely with cross‑functional stakeholders to analyze operational data, improve processes, and support governance, reporting, and performance management activities. The position offers broad exposure across enterprise operations and the opportunity to drive measurable impact through data‑driven insights and operational excellence.

Requirements

• Bachelor’s degree required (Business Administration, Operations, Finance, Analytics, or related field).
• 2-4 years of relevant work experience in business operations, analytics, consulting, or a related role preferred.
• Strong analytical skills with the ability to interpret data and translate insights into action.
• Proficiency with Microsoft Excel and PowerPoint; experience building reports and presentations.
• Ability to manage multiple tasks and priorities in a fast‑paced, matrixed environment.
• Demonstrated attention to detail and commitment to data accuracy and quality.

Nice To Haves

• Master’s degree or MBA preferred.
• Experience supporting enterprise operations, facilities, real estate, or shared services organizations.
• Familiarity with process improvement methodologies (Lean, Six Sigma, or similar).
• Experience working with dashboards, KPIs, or business intelligence tools.
• Exposure to project management practices or tools.
• Ability to work effectively with cross‑functional and global teams.
• Strong written and verbal communication skills.
• Lean, Six Sigma, or Project Management certifications preferred but not required.

Responsibilities

• Analyze operational, financial, and performance data to support decision‑making across E&PS, Global Real Estate, Facilities, and Corporate Operations.
• Support development and maintenance of dashboards, scorecards, and recurring management reports to track KPIs and operational outcomes.
• Assist in documenting, analyzing, and improving business processes to increase efficiency, reduce cost, and improve service delivery.
• Partner with internal stakeholders to gather requirements, coordinate initiatives, and support operational planning activities.
• Support governance activities, including meeting preparation, action tracking, and follow‑up on key operational initiatives.
• Contribute to project planning and execution, including timeline tracking, issue escalation, and risk identification.
• Prepare clear, concise presentations and written materials for leadership audiences.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• Consolidated retirement plan (pension)
• Savings plan (401(k))

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level