Select’s Business Operations Analyst will supervise the office duties of the location(s), prepare and distribute reports required by senior management including revenue projections, equipment utilization, and trend graphs for key indicators. The essential job functions include, but are not limited to assisting with overseeing clerical tasks such as work processing, scheduling, report preparation, and other services. This role supervises and monitors the performance of office personnel, manages the purchasing, maintenance, and repair of office supplies and equipment, and maintains detailed and organized records of verification activities and communications. The analyst also makes recommendations to upper management regarding staffing issues and procedural changes, ensures that day-to-day operations align with organizational objectives, and tracks ticket entry after creation to ensure timely closure. Additionally, the role involves emailing customer tickets for approval/signature, providing customers with respect and stellar service, and maintaining an open line of communication between Select and customers. The Business Operations Analyst will also complete special projects at the request of the Operations Manager, prepare and maintain reports in Excel, serve as a contact point and data entry personnel for operational yards, troubleshoot on the telephone, organize data, and create graphs and presentations. Other duties may be assigned, and the job description is not designed to cover all comprehensive activities, duties, or responsibilities.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED