Business Operations Analyst - Procurement
About The Position
The Business Operations Analyst - Procurement supports day-to-day purchasing, supply inventory, invoice processing, and procurement reporting for a distribution center. The role processes and monitors purchase orders, reviews inventory levels for office supplies, packaging, and other operational supplies, compares purchasing and receiving records with supplier invoices, and helps resolve discrepancies. It works closely with Accounts Payable and other internal departments, suppliers, and service providers through in-person, telephone, and electronic communication. This procurement- and buyer-focused role requires strong Excel skills, attention to detail, customer service, and the ability to understand financial and operational information. This is an hourly, non-exempt position scheduled for a regular 40-hour workweek. Overtime may be required based on business needs. The position provides exposure to procurement operations, supplier management, inventory controls, invoice processing, and business reporting. Future advancement may be available based on demonstrated capability, performance, organizational structure, and business need; advancement is not guaranteed. The role works in both office and distribution center environments. It may involve exposure to moving equipment, mechanical parts, moderate noise, outdoor weather conditions, fumes, or airborne particles. Work volume may change significantly based on seasonal and operational business needs.
Requirements
- Bachelor’s degree in Business, Supply Chain, Finance, Accounting, Operations, or a related field preferred; equivalent relevant experience may be considered.
- Two or more years of related experience in Purchasing, Procurement Operations, Accounts Payable, Inventory Control, Supply Coordination, or a similar business support role preferred.
- Proficiency in Microsoft Excel, including formulas, filters, sorting, lookups, pivot tables, and data comparisons to support purchasing and invoice analysis.
- Ability to read and interpret Tableau dashboards and recurring financial or operational reports.
- Proficiency in Microsoft Word, Outlook, and PowerPoint.
- Strong attention to detail and accuracy when processing purchase orders, invoices, receipts, inventory transactions, and financial information.
- Strong organizational and time-management skills, including the ability to manage multiple priorities and follow through on open items.
- Analytical and problem-solving skills, including the ability to identify discrepancies, research root causes, and coordinate practical resolutions.
- Clear, professional communication skills and ability to work effectively with employees, leaders, suppliers, and service providers in person and by telephone.
- Strong customer service orientation and ability to build effective working relationships across departments.
- Ability to work independently within established procedures and know when to escalate concerns or exceptions.
- Ability to protect confidential financial, supplier, and operational information and exercise sound judgment.
- Ability to read, write, interpret, and communicate effectively in English.
Nice To Haves
- Experience in a distribution center, warehouse, manufacturing, or other fast-paced operational environment.
- Experience working directly with suppliers or vendors and cross-functional internal customers.
- Experience with an Enterprise Resource Planning (ERP) system; Oracle experience is preferred.
- Experience using a Computerized Maintenance Management System (CMMS) for supply ordering, receiving, issuing, and inventory tracking.
- Experience with Esker or another invoice processing and workflow platform.
Responsibilities
- Create, update, track, and close purchase orders in accordance with company purchasing procedures and financial controls.
- Review purchase orders, receipts, invoices, credits, and supporting documentation; compare records in the invoice processing platform and coordinate corrections for discrepancies in quantities, pricing, coding, or documentation.
- Partner with Accounts Payable, internal requestors, and suppliers to resolve payment questions, missing documentation, and invoice discrepancies, while maintaining organized records.
- Monitor on-hand inventory and usage of office supplies, packaging, and other non-inventory or indirect materials used by the operation.
- Place and track supply orders to support timely availability while helping avoid shortages, excess inventory, and unnecessary expedited purchases.
- Use the CMMS or other inventory tools to order, receive, issue, adjust, and track supplies; support cycle counts and investigate inventory variances.
- Serve as a day-to-day contact for suppliers and internal departments through in-person, telephone, and electronic communication.
- Coordinate with Procurement, Finance, Accounts Payable, Operations, Maintenance, and other departments to support purchasing needs and resolve routine issues.
- Follow up with suppliers regarding quotes, order confirmations, lead times, delivery status, backorders, substitutions, invoice questions, and service concerns.
- Review recurring financial, purchasing, invoice, and inventory reports for trends, exceptions, and discrepancies; interpret established Tableau dashboards and reports reviewed approximately bi-weekly.
- Use Excel formulas, lookups, filters, and pivot tables to organize, compare, validate, and analyze purchasing, invoice, inventory, and supplier data.
- Assist with reconciliations, accrual support, spending reviews, routine procurement metrics, process improvements, and other assigned projects.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
