2027 Internship - Business Operations Analyst - Quality

Textron • Wichita, KS

1d • Onsite

About The Position

Assist the Business Operations team with Service Center initiatives. Business Operations provides ongoing support to a growing network of 18 Service Centers and over 40 mobile Service locations.

Requirements

• Excellent verbal and written communication skills
• Professional and diplomatic demeanor
• Quickly grasps new concepts when faced with unfamiliar tasks
• Must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application.
• Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Nice To Haves

• Pursuing Bachelor’s degree in Aviation, Business Management, Marketing, Sales, or other related field
• Private Pilot’s license, A&P license, or previous aerospace experience are desirable
• Technical knowledge of aircraft is beneficial

Responsibilities

• Support the Service Center Network with ongoing and new continuous improvement projects
• Follow established procedures for database management, sales projects, and market share studies
• Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability
• Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals.
• Work projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites
• Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network.
• Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern