Business Operations Analyst 2

All Native Group•Fairview Heights, IL

4d•$41,800 - $52,000•Onsite

About The Position

All Native Group is seeking a Business Operations Analyst 2 to provide day-to-day administrative, operational, and mission support to DCSA Region Mission Directors, Deputy Region Mission Directors, Field Supervisors/Managers, and their staff. This role keeps offices running smoothly by managing records, correspondence, calendars, travel, property, training, and personnel-support processes. The analyst is a trusted point of contact for both routine office operations and time-sensitive actions that support investigative and mission work.

Requirements

At least two (2) years of relevant administrative, program, or office support experience. (6) years of relevant administrative, program, or office support experience in lieu of a bachelor’s degree
Strong written and oral communication skills.
Proficiency in English and Microsoft Office Suite.
Ability to handle Controlled Unclassified Information (CUI) and classified material in accordance with DCSA policies.
Strong organizational and multitasking ability.
Experience supporting senior executives or government agencies.
Familiarity with DCSA policies, investigative support functions, and automated task systems.
Ability to coordinate across multiple stakeholders and manage sensitive information.
Valid driver’s license and ability to operate Government-owned, GSA-leased, or short-term rental vehicles as required. Proof of motor vehicle liability insurance and completion of GSA Defensive Driver training are required for vehicle operators.

Nice To Haves

Familiarity with government administrative systems (DTS, task trackers, property/inventory systems such as DPAS, applicant tracking, time and attendance) or the ability to learn them quickly.
Superior oral and written communication skills and a strong command of the English language
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and the ability to build reports, spreadsheets, presentations, and tracking tools from source data.
Familiarity with DCSA policies, investigative support functions, and automated task systems.

Responsibilities

Provide phone and desk coverage and serve as a primary or backup point of contact for assigned programs (travel cards, access lists, badges and credentials, identification cards, working rosters, copier programs, equipment issuance, vehicle assignments, training, and related personnel actions).
Coordinate calendars and schedules for Region Mission Directors, Deputy Region Mission Directors, and Field Supervisors/Managers.
Apply, explain, and implement DoD and DCSA office policies and procedures using sound judgment and clear communication.
Serve as Regional Headquarters point of contact when assigned, processing monthly updates and responding to special queries from DCSA HQ and Regional leadership.
Coordinate conference rooms, maintain reservation calendars, keep rooms conference-ready, and notify IT when audio/visual or VTC support is needed.
Monitor general mailboxes, assign action items, load tasks into the Agency Task Management System, and ensure RFIs are answered on time.
Maintain office supply inventory, order supplies, review invoices, and support Government credit card reconciliation.
Handle day-to-day office upkeep: printer paper, shredders, postage machines, ADP/equipment inventory, and follow-up on equipment maintenance or repair.
Set up, maintain, transfer, and dispose of electronic and hard-copy files in accordance with DCSA records policy (DCSA Manual 00-04, Volumes 1 and 2).
Protect, mark, account for, and destroy classified and Controlled Unclassified Information (CUI) documents and files as required.
Draft, format, proofread, and finalize letters, memoranda, staff summary sheets, newsletters, brochures, presentations, reports, and other official correspondence from first draft through signature-ready product.
Review incoming documents and taskers for deadlines; staff packages; send reminders; and respond to routine information requests from files.
Review outgoing correspondence for grammar, format, and policy conformance before release.
Prepare, package, send, and receive classified and unclassified mail and packages (including FedEx, UPS, priority mail, and couriers) in coordination with the Logistics Management Office and mail-tracking procedures.
Enter and monitor actions in agency task-management systems and spreadsheets; flag active, near-due, and overdue items; and advise leadership on workload and lead time.
Maintain databases and spreadsheets used to track suspense’s, facility assignments, customer requests, training, and other operational data.
Collect, collate, and report data for training programs, regional quarterly metrics, and field action metrics for RMD/DRMD visibility.
Maintain accurate, current records so staff have the information they need to succeed.
Assist hiring managers and leadership with civilian employee in- and out-processing per DCSA Regulation 11-273.
Support time and attendance reporting in automated systems and resolve routine system or information requests.
Track hiring-event selections; help update the Recruitment and Retention Plan; register for recruiting events; upload and sort resumes (5–300 per event); draft candidate communications; and track resume status, drug tests, clearances, and DEERS/CAC processing.
Schedule new-employee orientation and support intern recognition, briefings, workshops, and recruiting-event logistics.
Enter SF-182 training data, file completion certificates, update the HCMO Scorecard monthly, and contribute to HCMO newsletters.
Support the Director Awards program (quality review team, suspense’s, communications, web page updates, plaques, and ceremony planning with Public Affairs).
Schedule Executive Review Panels for DISES/DISL vacancies and prepare timely read-ahead packages.
Assist with position classification: advise on position descriptions, draft PDs for unusual duties, write evaluation statements, conduct desk audits as needed, and apply OPM Title 5 or DCIPS Title 10 procedures.
Provide investigative management and program support at Regional HQ, Field Office HQ, and/or Field Offices to help initiate, track, and complete investigative work and reduce burden on field managers.
Track and send notifications for quarterly and annual training; coordinate training events.
Maintain organization charts, Outlook distribution lists, and SharePoint content as needed.
Prepare and send communications; consolidate and distribute routine recontact letter data to DRMDs and Field Chiefs.
Review DTS submissions for Assistant Directors, RMDs, DRMDs, Field Chiefs, and ISRs prior to supervisor approval.
Assist with Defense Travel System (DTS) authorizations, reservations, approvals, vouchers, and travel-status questions.
Help prepare quarterly and annual budget projections for travel, postage, office supplies, training, and equipment.
Serve as Government Owned Vehicle (GOV) Coordinator when assigned: new-vehicle requests, transfers, logs, dispatch, daily mileage, DPAS data entry, accident documentation, and SEED/check-ride entries.
Operate GOV/GSA-leased or short-term rental vehicles during duty hours (generally 8:00 a.m.–4:30 p.m.; other hours require COR/KO preauthorization) for in-and-around office use, supply pickup/delivery, personnel transport, and disposal of excess or damaged property.
Maintain property records; support physical inventories of accountable equipment; and help Field Chiefs and DRMDs complete inventory audits.
Coordinate equipment repair, technical support, and custodial services with Region Staff.
Troubleshoot minor network and telecom issues and coordinate with support staff for mission-essential resources.
Prepare documentation and assist with safety inspections and self-inspections at assigned locations.
Issue and control building badges, identification badges, and keys as required.
Attend designated meetings, take and transcribe minutes, prepare read-aheads, and provide logistical support for meetings and training conferences.