Business Operating System Intern

Springs Window Fashions•Middleton, WI

About The Position

The Business Operating System Intern joins the Business Operating Systems team to help optimize and support systems and processes that drive operational efficiency across the organization. The intern assists with workflow analysis, procedure documentation, and system implementations and upgrades. The role supports governance of the SBOS enterprise site as a Process Center of Excellence, including development of a searchable repository with version control and metadata standards. It also works with the quality team to establish standardized process and template structures, identify documentation gaps, and pilot templates at selected plants. The intern will help create an SBOS Playbook for six pilot manufacturing systems by consolidating best practices, visual standards, and lessons learned; connecting systems with templates and KPIs; and aligning the playbook with the SBOS House, PDCA cycles, and standard work. The playbook will be prepared for potential replication across additional sites. The ideal candidate is pursuing a degree in Business Administration, Information Systems, or a related field and brings analytical, communication, collaboration, and organizational skills, along with a positive attitude and eagerness to learn.

Requirements

  • Pursuing a degree in Business Administration, Information Systems, or a related field.
  • Strong analytical and research skills.
  • Collaboration skills.
  • Excellent communication and presentation skills.
  • Positive attitude and eagerness to learn.

Nice To Haves

  • Experience with Excel or financial modeling tools is preferred.
  • Interest in partner/channel strategy and incentive design.

Responsibilities

  • Continue building the SBOS enterprise site as the Process Center of Excellence.
  • Establish a central, searchable repository with version control and metadata standards.
  • Define governance for document lifecycle, access control, and ownership.
  • Benchmark and apply best practices from leading repositories.
  • Support rollout and training for standardized document management.
  • Collaborate with the quality team to define standardized process and template structures.
  • Review current documentation and identify gaps or inconsistencies.
  • Develop a controlled library for process, procedure, and work-instruction templates.
  • Align naming conventions and approval workflows with SBOS governance.
  • Pilot templates in selected plants and collect user feedback.
  • Build the SBOS Playbook covering the six pilot manufacturing systems.
  • Consolidate best practices, visual standards, and lessons learned.
  • Integrate system interconnections and links to templates and KPIs.
  • Ensure alignment with the SBOS House, PDCA cycles, and standard work.
  • Prepare the playbook for future replication across additional sites.
  • Assist in analyzing workflows, documenting procedures, and supporting system implementations and upgrades.
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