Business Operating System Intern

Springs Window Fashions•Middleton, WI

About The Position

The Business Operating System Intern will join the Business Operating Systems team and gain hands-on experience optimizing and supporting systems and processes that drive organizational operational efficiency. The intern will assist with workflow analysis, procedure documentation, and system implementations and upgrades. The role supports governance of the SBOS enterprise site as a Process Center of Excellence, including development of a centralized, searchable document repository, document lifecycle and access governance, and rollout and training for standardized document management. The intern will also collaborate with the quality team on standardized process templates, review documentation for gaps and inconsistencies, develop a controlled template library, and pilot templates at selected plants. The intern will build an SBOS Playbook for six pilot manufacturing systems by consolidating best practices, visual standards, and lessons learned; integrating system interconnections and links to templates and KPIs; and aligning the playbook with the SBOS House, PDCA cycles, and standard work. The playbook should support future replication across additional sites. The organization describes its core value as doing the right thing, always, and highlights cultural behaviors of empowerment, ownership, leadership, teamwork, customer focus, continuous innovation, and speed.

Requirements

Strong analytical and research skills.
Collaboration skills.
Interest in partner/channel strategy and incentive design.
Excellent communication and presentation skills.
Positive attitude and eagerness to learn.
Pursuing a degree in Business Administration, Information Systems, or a related field.

Nice To Haves

Experience with Excel or financial modeling tools.

Responsibilities

Continue building the SBOS enterprise site as the Process Center of Excellence.
Establish a central, searchable repository with version control and metadata standards.
Define governance for document lifecycle, access control, and ownership.
Benchmark and apply best practices from leading repositories.
Support rollout and training for standardized document management.
Collaborate with the quality team to define standardized process and template structures.
Review current documentation and identify gaps or inconsistencies.
Develop a controlled library for process, procedure, and work-instruction templates.
Align naming conventions and approval workflows with SBOS governance.
Pilot templates in selected plants and collect user feedback.
Build the SBOS Playbook covering the six pilot manufacturing systems.
Consolidate best practices, visual standards, and lessons learned.
Integrate system interconnections and links to templates and KPIs in the playbook.
Ensure alignment with the SBOS House, PDCA cycles, and standard work.
Prepare the playbook for future replication across additional sites.