About The Position

Roswell Surgery Center is hiring a full-time Business Office Payment Posting team member. This position covers business-office tasks, with primary duties involving medical records and chart preparation. Other duties include scheduling, insurance verification, financial counseling, patient calls, and medical record audits. The role calls for strong multitasking, communication, and teamwork in a fast-paced environment, along with a record of positive customer-service interactions. The employer states that it will train the right candidate. The stated schedule is 9 a.m.–5 p.m. Monday through Thursday and 9 a.m.–4 p.m. Friday. Competitive pay and benefits are offered.

Requirements

  • Ability to communicate verbally and nonverbally in a professional manner.
  • Ability to manage time effectively and prepare the work area to meet fast-paced demands.
  • Genuine desire to work and contribute to improving the hospital as a whole.
  • Strong multitasking ability.
  • Strong medical terminology knowledge.
  • Excellent phone etiquette and exceptional customer-service skills.

Nice To Haves

  • Hospital or medical-office experience; experience is preferred but not required.
  • Knowledge of health-care financing and medical collections.

Responsibilities

  • Ensure all required forms are placed in designated areas of patients’ charts.
  • Prepare surgery charts daily by the required deadline.
  • Prepare medical consents for each chart.
  • Label necessary documents and add physician orders.
  • Verify insurance coverage.
  • Obtain precertification from insurance companies for procedures that require it.
  • Request referring-physician office notes when needed for authorization.
  • Calculate and inform patients of amounts due.
  • Communicate with medical offices.
  • Make outbound collection calls to patients about medical bills, answer questions, and arrange payments or payment plans.
  • Use collection strategies to contact consumers and negotiate payment in full or payment arrangements in accordance with applicable federal, state, and client collection guidelines and laws.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision coverage
  • Prescription coverage
  • Life and AD&D coverage
  • Short- and long-term disability availability
  • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
  • 401(k) and access to retirement planning
  • Paid holidays and vacation
  • Paid time off
  • Competitive pay
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