OEMS Business Office Manager

State of North Carolina•1201 Umstead Drive Wake, NC

1d•$60,881 - $106,544•Onsite

About The Position

The Business Office Manager provides leadership, direction, and operational oversight for the OEMS Business Office, ensuring that all business office functions are effectively executed in support of organizational goals and program operations. This position is responsible for supervising business office staff, monitoring workflow and performance, and ensuring timely, accurate, and compliant completion of fiscal and administrative activities across multiple funding streams and program areas. Key responsibilities include oversight of daily business operations related to grant management, budgeting, procurement, travel administration, financial reporting, and compliance activities. The Business Office Manager ensures consistency and accountability in business processes by establishing priorities, standardizing procedures, identifying process improvement opportunities, and implementing operational efficiencies. This role provides direct supervision and technical guidance to the Budget Officer, two Business Office Coordinators, and an administrative specialist II. The Business Office Manager is responsible for coaching and supporting staff, resolving operational issues, providing technical assistance, and ensuring staff have the tools, training, and resources necessary to perform effectively. The Business Office Manager also serves as a key liaison between program leadership and business operations, providing operational support, ensuring adherence to policies and funding requirements, and promoting effective coordination between programmatic and fiscal functions.

Requirements

Bachelor's degree in accounting, business, finance, or other discipline related to the area of assignment from an appropriately accredited institution and three years of progressive related experience, two years of which should be in a supervisory role, or an equivalent combination of education and experience.

Nice To Haves

Knowledge of business office operations, fiscal administration, grants management, procurement, travel, and financial compliance within a public sector environment.
Ability to supervise staff, coordinate workflows, manage performance, and support employee development.
Skill in identifying operational challenges, improving business processes, and implementing efficient solutions.
Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
Ability to interpret fiscal regulations, apply policies and procedures, and ensure operational compliance.

Responsibilities

Provides leadership, direction, and operational oversight for the OEMS Business Office.
Ensures all business office functions are effectively executed in support of organizational goals and program operations.
Supervises business office staff, monitors workflow and performance.
Ensures timely, accurate, and compliant completion of fiscal and administrative activities across multiple funding streams and program areas.
Oversight of daily business operations related to grant management, budgeting, procurement, travel administration, financial reporting, and compliance activities.
Ensures consistency and accountability in business processes by establishing priorities, standardizing procedures, identifying process improvement opportunities, and implementing operational efficiencies.
Provides direct supervision and technical guidance to the Budget Officer, two Business Office Coordinators, and an administrative specialist II.
Responsible for coaching and supporting staff, resolving operational issues, providing technical assistance, and ensuring staff have the tools, training, and resources necessary to perform effectively.
Serves as a key liaison between program leadership and business operations, providing operational support, ensuring adherence to policies and funding requirements, and promoting effective coordination between programmatic and fiscal functions.