Business Office Manager
About The Position
Lotus Gardens Senior Living (Appleton), Maple Meadows Assisted Living (Fond du Lac), and Lakepoint Villa Assisted Living (Appleton) are seeking a driven, energetic, and people-loving Business Office Manager. This role is ideal for someone who thrives in a fast-paced environment, excels at organization, and enjoys supporting teams and residents. The Business Office Manager will be the operational heartbeat of the community, ensuring smooth behind-the-scenes functions while providing support to residents and staff. The position emphasizes the company's CAPLICO Core Values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second (Employee First!), and Ownership.
Requirements
- High School Diploma or GED
- Experience in office administration
- Experience with payroll
- Comfort using office systems, email, spreadsheets, and technology
- Strong communication skills (written & verbal)
- Reliability, professionalism, and a positive attitude
- Excellent time management and organizational skills
- Flexibility and adaptability
- A team-first mindset and collaborative spirit
- Compassion, empathy, and a genuine love for helping others
- Top-notch customer service skills (friendly, approachable, helpful!)
Nice To Haves
- Associate’s in Business preferred
- Background in hiring, onboarding, or supervising staff (preferred)
Responsibilities
- Keep resident and employee records organized and up to date
- Manage billing, payroll support, and benefits assistance
- Support the Executive Director and department leaders
- Act as the first point of contact for job applicants and guide them through onboarding
- Help create a welcoming, efficient, and positive office environment
- Tackle workflow challenges and keep things moving seamlessly
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
