Business Office Manager

Pinnacle Senior Living • Fond du Lac, WI

3d • Onsite

About The Position

Lotus Gardens Senior Living (Appleton), Maple Meadows Assisted Living (Fond du Lac), and Lakepoint Villa Assisted Living (Appleton) are on the lookout for a driven, energetic, and people-loving Business Office Manager who’s ready to make an impact every single day! If you thrive in a fast-paced environment, love keeping things organized, and find joy in supporting teams and residents alike—this could be your perfect fit. As our Business Office Manager, you’ll be the heartbeat of our community operations—keeping everything running smoothly behind the scenes while supporting our residents and team.

Requirements

• High School Diploma or GED
• Experience in office administration and payroll (a plus!)
• Background in hiring, onboarding, or supervising staff (preferred)
• Comfort using office systems, email, spreadsheets, and technology
• Strong communication skills (written & verbal)
• Reliability, professionalism, and a positive attitude
• Excellent time management and organizational skills
• Flexibility and adaptability—you can pivot when needed
• A team-first mindset and collaborative spirit
• Compassion, empathy, and a genuine love for helping others
• Top-notch customer service skills (friendly, approachable, helpful!)

Nice To Haves

• Associate’s in Business preferred!
• Experience in office administration and payroll
• Background in hiring, onboarding, or supervising staff

Responsibilities

• Keep resident and employee records organized and up to date
• Manage billing, payroll support, and benefits assistance
• Support the Executive Director and department leaders
• Be the first friendly face for job applicants and guide them through onboarding
• Help create a welcoming, efficient, and positive office environment
• Tackle workflow challenges and keep things moving seamlessly

Benefits

• We believe when employees feel supported, amazing things happen for everyone.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED