Business Office Manager

Swbc Peo•Johns Creek, GA

5d•Onsite

About The Position

A respected assisted living and memory care community in a vibrant northeastern Atlanta suburb in Fulton County is hiring a Business Office Manager to help support critical financial and administrative operations that keep our community running smoothly. The Business Office Manager supports daily operations, including resident and personnel files, accounts payable/receivable, budgeting support, and regulatory compliance. This role also oversees the concierge team and assists with HR-related functions.

Requirements

Prior business office or office manager experience is essential.
Formal training in bookkeeping/accounting
Computer skills to include Microsoft Word and Excel, and other Microsoft products, are required.
A proven leader who can make independent judgments and also oversee the work of others and work collaboratively with other department heads is also required.

Nice To Haves

Experience working in a retirement community is preferred.
an associate's or bachelor's degree preferred
A working knowledge of Yardi is preferred.

Responsibilities

Responsible for recruiting, scheduling, and oversight of the concierge team.
Generate resident billing with accuracy
Post receivables daily and scan checks for deposit
Log move-in and move-out information into Yardi
Process refunds
Assign all expenses to proper account codes
Issue late notices, balance due letters, credit letters, eviction notices, etc.
Assist Executive Director with collections questions, resident communications, move-out notices, renewals, etc.
Complete and submit payroll
Assist with human resources activities, including workers' comp claims and administration of company benefits
Support resident satisfaction and retention by providing excellent customer service