Business Office Manager - Long-Term Care

Greenhill Villas of Mount Pleasant•Mount Pleasant, TX

About The Position

The Business Office Manager oversees financial and administrative operations in a long-term care setting to support accurate billing, compliance, and smooth facility operations. The role includes accounts receivable, billing and claims processing, resident trust fund administration, staff training and office backup coverage, interdisciplinary collaboration, and general office support. The position requires organization, professionalism, accuracy, and the ability to work collaboratively in a dynamic environment.

Requirements

Experience in accounts receivable and general financial processes.
Excellent organization and multitasking ability.
Proficiency in typing, 10-key entry, and general computer use.
Clear verbal and written communication in English.
Ability to meet deadlines accurately and with attention to detail.
Genuine care for elderly and disabled individuals.
Ability to adhere to safety policies and respect the Patient Bill of Rights and Employee Responsibilities.

Responsibilities

Maintain accounts receivable records, send collection letters, and follow up on past-due balances.
Process monthly private-pay billing, post cash deposits, and verify financial details for new inquiries and admissions.
Submit and follow up on Medicare, MSP, Managed Care, and insurance claims.
Maintain accurate resident trust fund records and ensure compliance with regulations.
Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly.
Train staff to ensure “3 Deep” office backup coverage.
Attend interdisciplinary meetings to review admissions, discharges, and payer changes.
Handle mail, update PCC records, and verify financial information for new admissions.