Business Office Manager - Long-Term Care

Hogan Park Nursing & Rehab•Midland, TX

About The Position

The Business Office Manager oversees financial and administrative operations at a long-term care facility, supporting accurate billing, regulatory compliance, and smooth facility operations. The position requires dependability, attention to detail, strong organization, professionalism, and collaboration in a dynamic environment. The role also involves adherence to safety policies and respect for the Patient Bill of Rights and Employee Responsibilities. The employer offers full-time benefits including health, dental, and vision insurance; AD&D, short-term disability, cancer, critical illness, and other coverage; whole and term life insurance; tuition reimbursement; paid time off; immediate 401(k) eligibility; and corporate resources.

Requirements

Experience in accounts receivable and general financial processes.
Excellent organizational and multitasking ability.
Proficiency in typing, 10-key entry, and general computer use.
Clear verbal and written communication in English.
Ability to meet deadlines accurately and with attention to detail.
Genuine care for elderly and disabled individuals.

Responsibilities

Manage accounts receivable records, send collection letters, and follow up on past-due balances.
Process monthly private-pay billing, post cash deposits, and verify financial details for new inquiries and admissions.
Submit and follow up on Medicare, MSP, managed care, and insurance claims.
Maintain accurate resident trust fund records and ensure compliance with regulations.
Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly.
Train staff to ensure “3 Deep” office backup coverage.
Attend interdisciplinary meetings to review admissions, discharges, and payer changes.
Handle mail, update PCC records, and verify financial information for new admissions.
Adhere to safety policies and respect the Patient Bill of Rights and Employee Responsibilities.