Business Office Float I (Admin Spec I)

Muckleshoot Indian Tribe•Auburn, WA

7h•$24 - $33•Onsite

About The Position

This role is primarily responsible for ensuring timely and consistent internal mail delivery within the Health & Wellness Center. The position also involves covering for the HWC Switchboard Operator. Key duties include greeting visitors, providing and receiving information, handling administrative tasks, and demonstrating excellent customer service skills. The ideal candidate will be professional, friendly, motivated, and possess a positive attitude, making customers feel welcome and assisted.

Requirements

Graduation from a high school or equivalent with course work in general office practices
Six (6) months of experience in an office, administrative, or related support position
Verbal and written communication skills including writing, correspondence, multi-line phone and office equipment.
Organizational and time-management skills.
Customer service
Problem solving and decision-making
Excellent clerical skills.
Demonstrated basic computer skills.
Ability to work in team-based environment.

Responsibilities

To be in attendance and on time.
Displays a positive, friendly and helpful attitude with all customers and staff.
Delivers and picks up all internal mail and/or charts within the Health Division.
Processes outgoing daily mail, bulk mail and express delivery packages.
Answers multi-line phone, route calls and documents messages. Able to distinguish priority of calls and notifies appropriate personnel.
Follows policy and procedures related to HIPAA laws, code of ethics and privacy principles.
Assists with filing, assembling new patient records, record repairs and splitting of files as necessary.
Types, performs word processing duties, correspondence and other clerical duties related to PHI, documentation, reports and messages.
Assists with all business office functions within the HWC to include all department receptionists including the switchboard operator.
Provides clerical and administrative support to other departments as assigned/necessary. May cover for the Wellness Center Greeter position occasionally or as needed.
Assists with minutes and attendance at staff and departmental meetings.
Other duties as assigned.
Adheres to safety policies and procedures within the clinic.
Participates in filing incident reports when appropriate and forwards them to Assistant Health Director.
Follows OSHA and safety guidelines applicable to the clinical area.
Represents the MIT Health Program in a positive and professional manner when interacting with patients and the community.
Demonstrates positive interpersonal relations skills in dealing with staff, providers and management.
Proficient in written and oral communication.
Demonstrates computer, time management and organizational skills.
Adheres to the policies and procedures on confidentiality and HIPAA.
Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.